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Summary
Customers appreciate the friendly and efficient service at this Dunkin', consistently praising staff for their quick and welcoming interactions. The store's cleanliness and well-stocked shelves enhance the overall positive experience. However, some visitors note inconsistency in food quality and availability, particularly with popular items like donut holes running out early on weekends.
Pros
- fast friendly service
- clean environment
- consistent good coffee
- good breakfast sandwiches
- kind management
Cons
- sometimes inconsistent food quality
- donuts often sold out early
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Tim Hortons
9685 Johnstown Rd, New Albany, Ohio
The overall experience at this location is mixed with several strengths and weaknesses noted by customers. Many praise the quick service and pleasant staff during drive-thru visits, especially highlighting their efficiency in serving items like the Caramel Latte and Honey Dip Donut. However, there are frequent complaints about poor customer service, including rudeness and inefficiency from some employees. A notable improvement was mentioned regarding management and employee training under Mr. Daniel, which has positively impacted service quality.
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Tim Hortons
7400 Fodor Rd, New Albany, Ohio
The location offers a mixed experience with fast and friendly service at times but also faces criticism for order accuracy and employee behavior. While some customers praise the speed and warmth of staff interactions, others have reported issues with employees ignoring them and serving incorrect orders. The quality of doughnuts has been inconsistent, sometimes being served ice cold. Despite these inconsistencies, the business provides several dining options including drive-thru, takeout, delivery, and dine-in services.
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Dunkin'
5736 N Hamilton Rd, Columbus, Ohio
The location has a mixed reputation with strong service and coffee offerings but suffers from significant operational issues. Customers appreciate the friendly service and good coffee quality; however, they frequently face problems such as understaffing, long wait times, and inconsistent mobile ordering availability. The drive-through experience is notably problematic, with reports of delayed service and cold or incorrect orders. While there are various service options available, including dine-in and delivery, the execution often falls short. Accessibility features for wheelchair users are present.
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Donna's Delicious Dozen (Gahanna/New Albany)
5322 N Hamilton Rd, Columbus, Ohio
Donna's donuts have earned high praise for their exceptional quality and variety, with customers highlighting the freshness and unique flavors. The establishment offers a welcoming atmosphere with attentive service despite being busy. Delivery options add convenience for those who can't visit in person.
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Tim Hortons
5221 N Hamilton Rd, Columbus, Ohio
The business receives mixed feedback highlighting significant issues with order accuracy and food quality, particularly concerning breakfast items like donuts and hash browns. Customers are frustrated by miscommunications and substitutions that result in unsatisfactory meals. Despite these problems, the establishment provides a range of services such as delivery, takeout, dine-in, and catering options, aiming to offer comfort food and coffee across various meal times.
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Dunkin'
1111 N Hamilton Rd, Gahanna, Ohio
The store offers friendly and fast service with a variety of appealing desserts like whoopee pie donuts. However, there are concerns regarding customer service inconsistencies and pricing issues. The environment is clean, but some patrons have experienced rude interactions. Despite high prices, the quality of products such as coffee and dessert remains appreciated by customers.
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Tim Hortons
6259 S Sunbury Rd, Westerville, Ohio
Reviews for the Tim Hortons on Sunbury Road reveal a mixed experience among customers. While some praise the friendly service and knowledgeability of staff regarding menu items, others report operational issues like machine cleanup times affecting service quality and errors with delivery orders through Grubhub. Despite these concerns, the general atmosphere is described as clean and casual, with highlights in coffee and donuts. The location offers various services including takeout, dine-in, and drive-through options.
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United Dairy Farmers
1400 Cherry Bottom Rd, Gahanna, Ohio
United Dairy Farmers offers a clean environment with friendly service and a range of products from snacks to quick prepared foods. Some customers have expressed dissatisfaction with the attitude of newer staff members, who appear unfriendly and disengaged. Parking is ample, but there are complaints about high prices.