Dunkin'
291 Ferry St, New Haven, Connecticut
Phone: +1 203-782-2837
Website: locations.dunkindonuts.com
Summary
The establishment is praised for its excellent coffee and clean environment but criticized for poor service and misleading product displays. Customers report dissatisfaction with staff communication errors leading to incorrect orders and perceived overcharging. Additionally, there are complaints about limited restroom access despite being marked as a public facility.
Pros
- great coffee quality
- clean dining area
- good seating options
- welcoming atmosphere
- variety of breakfast choices
Cons
- poor staff communication
- incorrect order handling
- limited restroom access
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Good Vibez Protein Bar
337 Lombard St, New Haven, Connecticut
The business receives high praise for its friendly staff and delicious, healthy menu items like drinks and donuts. It's noted for having a charming setup and offering personalized recommendations that enhance the customer experience. The establishment is recognized as a small, family-friendly spot with convenient service options such as curbside pickup. However, concerns were raised about potential limitations in seating during busy periods.
Dunkin'
189 Forbes Ave, New Haven, Connecticut
The location offers a mix of positive and negative experiences. Customers appreciate the excellent coffee options like Nitro Cold Brew and fast service during mobile orders. However, there are frequent complaints about incorrect orders and rude staff interactions at drive-thru and counter services. The establishment is praised for its work-friendly environment with charging outlets and clean setting.
Dunkin'
889 State St, New Haven, Connecticut
The business offers a mixed experience with some excellent coffee and fast service but faces criticism for inconsistent order accuracy and poor customer interactions. While many customers appreciate the friendly staff and good ambiance, others have encountered rude behavior and errors in their orders. The establishment provides various dining options and is accessible to wheelchair users.
Dunkin'
294 Foxon Blvd, New Haven, Connecticut
The establishment has received mixed feedback with some complaints about poor customer service and product issues, including wrong orders and incomplete baking. However, it offers a variety of services like curbside pickup and drive-through which are highlighted as convenient features. The location is noted for its accessibility, offering both parking and wheelchair-friendly amenities.
Dunkin'
81 Church St, New Haven, Connecticut
The establishment has received mixed feedback from customers. Positive remarks highlight friendly service and a clean environment, while negative comments focus on poor staff behavior, unprofessionalism, and unsanitary practices. There are also concerns about long wait times and improper order fulfillment.
Dunkin'
91 Frontage Rd, East Haven, Connecticut
The recent reviews indicate a decline in customer satisfaction at this Dunkin' location, primarily due to increased prices and reduced food quality following a remodel. Customers have expressed dissatisfaction with the taste and temperature of their food, as well as long wait times. Despite these issues, some customers still appreciate aspects like coffee and service options.
Dunkin'
500 Foxon Rd, New Haven, Connecticut
The business offers a variety of services including drive-thru and dine-in options with free parking available. It is known for its great coffee and casual atmosphere that caters to families and groups. However, there are notable complaints about customer service inconsistencies and long wait times at the drive-thru.
Dunkin'
96 Frontage Rd, East Haven, Connecticut
The business has faced several service and operational issues based on recent customer feedback. Common complaints include unprepared orders, poor communication from staff, and inconsistent product availability. Despite these challenges, the establishment does offer a variety of services including mobile pickup and drive-through options, which could improve the overall experience if executed better.