Dunkin' logo

Dunkin'

(4.0)

189 Forbes Ave, New Haven, Connecticut

Dunkin' storefront

Summary

The location offers a mix of positive and negative experiences. Customers appreciate the excellent coffee options like Nitro Cold Brew and fast service during mobile orders. However, there are frequent complaints about incorrect orders and rude staff interactions at drive-thru and counter services. The establishment is praised for its work-friendly environment with charging outlets and clean setting.

Pros

  • excellent coffee options
  • fast mobile ordering
  • work-friendly seating
  • friendly staff
  • clean environment

Cons

  • incorrect orders
  • rude staff
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-8PM

Location

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3.8

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The establishment is praised for its excellent coffee and clean environment but criticized for poor service and misleading product displays. Customers report dissatisfaction with staff communication errors leading to incorrect orders and perceived overcharging. Additionally, there are complaints about limited restroom access despite being marked as a public facility.

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4.0

In Mobil Gas Station, 200 Sargent Dr, New Haven, Connecticut

Customers appreciate the inviting and knowledgeable staff at Dunkin' Donuts, though service quality can vary significantly between visits. The coffee is praised for its taste but has been noted to be served lukewarm at times. The shop offers a range of services including dine-in and delivery, making it a convenient choice for various customer needs.

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3.2

96 Frontage Rd, East Haven, Connecticut

The business has faced several service and operational issues based on recent customer feedback. Common complaints include unprepared orders, poor communication from staff, and inconsistent product availability. Despite these challenges, the establishment does offer a variety of services including mobile pickup and drive-through options, which could improve the overall experience if executed better.

Dunkin' logo

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3.3

91 Frontage Rd, East Haven, Connecticut

The recent reviews indicate a decline in customer satisfaction at this Dunkin' location, primarily due to increased prices and reduced food quality following a remodel. Customers have expressed dissatisfaction with the taste and temperature of their food, as well as long wait times. Despite these issues, some customers still appreciate aspects like coffee and service options.

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3.3

50 Union Ave Ste 2, New Haven, Connecticut

The establishment offers a friendly and efficient service experience with a variety of food options such as donuts and breakfast sandwiches. However, there are mixed opinions regarding the quality of coffee served. The store is appreciated for its fast checkout process and accommodating staff but also criticized by some customers for poor treatment and ice-heavy coffee servings.

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Good Vibez Protein Bar

5.0

337 Lombard St, New Haven, Connecticut

The business receives high praise for its friendly staff and delicious, healthy menu items like drinks and donuts. It's noted for having a charming setup and offering personalized recommendations that enhance the customer experience. The establishment is recognized as a small, family-friendly spot with convenient service options such as curbside pickup. However, concerns were raised about potential limitations in seating during busy periods.

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Dunkin'

4.0

889 State St, New Haven, Connecticut

The business offers a mixed experience with some excellent coffee and fast service but faces criticism for inconsistent order accuracy and poor customer interactions. While many customers appreciate the friendly staff and good ambiance, others have encountered rude behavior and errors in their orders. The establishment provides various dining options and is accessible to wheelchair users.

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3.6

81 Church St, New Haven, Connecticut

The establishment has received mixed feedback from customers. Positive remarks highlight friendly service and a clean environment, while negative comments focus on poor staff behavior, unprofessionalism, and unsanitary practices. There are also concerns about long wait times and improper order fulfillment.