Summary
The business offers a welcoming atmosphere with friendly staff and consistently praised donuts and coffee quality. However, there are inconsistencies with food preparation and customer service experiences depending on the time of day and staff member involved. Parking is limited, and some customers have reported high prices. Accessibility features include wheelchair access.
Pros
- welcoming staff
- fresh apple fritters
- consistent coffee quality
- casual atmosphere
- variety of meal options
Cons
- inconsistent food prep
- unfriendly service occasionally
- limited parking availability
- high prices for items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers a range of services including takeout and delivery but has received mixed reviews about customer service and product quality. Reviews highlight inconsistencies in order fulfillment and dissatisfaction with the coffee's quality. Despite being known for great coffee, some customers have found their drinks to be watered down or improperly made.
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Overall, the Dunkin' location in NYC garners mixed feedback from customers. Many commend the quality of their coffee and donuts, along with friendly service and a clean environment. However, some reviews highlight issues such as limited parking availability and high prices. The establishment offers a variety of dining options including breakfast, lunch, dinner, and dessert, with amenities like curbside pickup, delivery, takeout, dine-in services, Wi-Fi, and credit card payments.
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The business offers a variety of services including coffee and quick bites with some standout items like their excellent maple doughnuts and breakfast options such as sausage, egg, and cheese sandwiches. The service can be hit-or-miss, especially towards closing times, though midday visits tend to be more reliable. Prices are on the higher side but consistent with its location. While the environment is generally clean and friendly, there have been instances of poor customer interactions that could affect overall experience.
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The establishment offers a mix of positive and negative experiences according to customer feedback. Several patrons praised the friendly staff and great coffee, while others criticized the quality and taste of donuts. The service was highlighted as efficient and welcoming in some instances, but there were also complaints about receiving incorrect orders.