Summary
The business experiences inconsistent customer service and operational issues despite having a friendly environment during less busy times. While the coffee quality is praised, some employees display negative attitudes, impacting the overall experience. The establishment offers various dining options and services but falls short in execution.
Pros
- good coffee
- varied menu
- family-friendly
- quick service
- casual atmosphere
Cons
- rude employees
- service inconsistencies
- incompetent staff handling promotions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1225 1st Ave., New York, New York
The store offers a range of services including dine-in and delivery options with excellent coffee. While some customers appreciate the friendly staff and good service at times, others have had negative experiences related to pricing and employee behavior. Concerns were raised about quality control issues such as moldy products. Despite these drawbacks, the establishment is family-friendly and has vegetarian options.
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124 E 57th St, New York, New York
The establishment offers a mix of positive and negative experiences according to customer feedback. Several patrons praised the friendly staff and great coffee, while others criticized the quality and taste of donuts. The service was highlighted as efficient and welcoming in some instances, but there were also complaints about receiving incorrect orders.
Dunkin'
1093 2nd Ave, New York, New York
Overall, the Dunkin' location in NYC garners mixed feedback from customers. Many commend the quality of their coffee and donuts, along with friendly service and a clean environment. However, some reviews highlight issues such as limited parking availability and high prices. The establishment offers a variety of dining options including breakfast, lunch, dinner, and dessert, with amenities like curbside pickup, delivery, takeout, dine-in services, Wi-Fi, and credit card payments.
Dunkin'
411 E 70th St, New York, New York
The business offers a welcoming atmosphere with friendly staff and consistently praised donuts and coffee quality. However, there are inconsistencies with food preparation and customer service experiences depending on the time of day and staff member involved. Parking is limited, and some customers have reported high prices. Accessibility features include wheelchair access.
Dunkin'
1433 2nd Ave, New York, New York
The 2nd Avenue Dunkin Donuts receives mixed reviews, with some customers praising the friendly and welcoming staff, while others criticize poor customer service and lack of consistency. The donuts and coffee are generally appreciated, but there are complaints about rude employees and early closures affecting availability. Some patrons enjoy the variety of offerings like breakfast items and vegetarian options.
Dunkin'
916 3rd Ave #18, Manhattan, New York
The store offers a clean environment and fast service with excellent coffee and comfort food options. However, there are issues with understanding orders and the quality of coffee being watered down. The business supports various services including takeout and dine-in.
Dunkin'
638 Lexington Ave, New York, New York
This coffee and doughnut shop on Lexington Avenue offers a delightful experience with tasty coffee and fresh doughnuts, complemented by fast service. However, it faces challenges such as occasional order mix-ups and staff hygiene issues that can lead to customer dissatisfaction. The store operates in a small space without seating or bathrooms, focusing primarily on takeout and mobile orders.
Dunkin'
1104 Lexington Ave, New York, New York
The business offers a range of services including takeout and delivery but has received mixed reviews about customer service and product quality. Reviews highlight inconsistencies in order fulfillment and dissatisfaction with the coffee's quality. Despite being known for great coffee, some customers have found their drinks to be watered down or improperly made.