Dunkin' storefront

Summary

The 2nd Avenue Dunkin Donuts receives mixed reviews, with some customers praising the friendly and welcoming staff, while others criticize poor customer service and lack of consistency. The donuts and coffee are generally appreciated, but there are complaints about rude employees and early closures affecting availability. Some patrons enjoy the variety of offerings like breakfast items and vegetarian options.

Pros

  • welcoming staff
  • excellent coffee
  • varied offerings
  • good service experience
  • efficient service

Cons

  • rude employees
  • inconsistent availability
  • early closures

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5:30AM-7PM
tuesday5:30AM-7PM
wednesday5:30AM-7PM
thursday5:30AM-7PM
friday5:30AM-7PM
saturday6:30AM-3PM
sunday6:30AM-3PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

1104 Lexington Ave, New York, New York

The business offers a range of services including takeout and delivery but has received mixed reviews about customer service and product quality. Reviews highlight inconsistencies in order fulfillment and dissatisfaction with the coffee's quality. Despite being known for great coffee, some customers have found their drinks to be watered down or improperly made.

Dunkin' logo

Dunkin'

3.8

411 E 70th St, New York, New York

The business offers a welcoming atmosphere with friendly staff and consistently praised donuts and coffee quality. However, there are inconsistencies with food preparation and customer service experiences depending on the time of day and staff member involved. Parking is limited, and some customers have reported high prices. Accessibility features include wheelchair access.

Dunkin' logo

Dunkin'

3.7

1602 2nd Ave, New York, New York

The business offers a variety of services including coffee and quick bites with some standout items like their excellent maple doughnuts and breakfast options such as sausage, egg, and cheese sandwiches. The service can be hit-or-miss, especially towards closing times, though midday visits tend to be more reliable. Prices are on the higher side but consistent with its location. While the environment is generally clean and friendly, there have been instances of poor customer interactions that could affect overall experience.

Dunkin' logo

Dunkin'

3.5

1225 1st Ave., New York, New York

The store offers a range of services including dine-in and delivery options with excellent coffee. While some customers appreciate the friendly staff and good service at times, others have had negative experiences related to pricing and employee behavior. Concerns were raised about quality control issues such as moldy products. Despite these drawbacks, the establishment is family-friendly and has vegetarian options.

Dunkin' logo

Dunkin'

3.7

882 Lexington Ave, New York, New York

The business experiences inconsistent customer service and operational issues despite having a friendly environment during less busy times. While the coffee quality is praised, some employees display negative attitudes, impacting the overall experience. The establishment offers various dining options and services but falls short in execution.

Dunkin' logo

Dunkin'

3.7

1571 York Ave, New York, New York

The business offers consistently good coffee and quick service with a friendly staff. Customers appreciate the accessibility and variety of options available for breakfast and other meals. However, there are some issues with order accuracy and sanitation practices.

Dunkin' logo

Dunkin'

3.3

1248 Lexington Ave, New York, New York

The reviews highlight consistent dissatisfaction with staff behavior and service efficiency at this Dunkin' location. Customers report rude and slow employees who struggle to manage orders properly, leading to long wait times and incorrect orders. The food and coffee quality are also criticized for being subpar compared to other locations. Despite these issues, the business offers a variety of services including delivery, takeout, and quick bites. Notably, recent changes or remodels have not improved customer experience.

Krispy Kreme logo

Krispy Kreme

3.3

1276 Lexington Ave, New York, New York

The location receives mixed feedback with customers praising the friendly and personable service, particularly highlighting one employee named Justin for exceptional customer care. Donuts are well-regarded for their quality, though there are complaints about staff rudeness and lack of specific donut availability despite visible stocks. The presence of birds outside might deter some visitors, and high prices have also been noted as a downside. Despite the challenges, the establishment's quick visit option, casual atmosphere, and diverse service methods make it accessible for different dining preferences.