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Summary
The establishment provides fast and reliable delivery options with quick service times, particularly during early morning hours. Breakfast items are well-received when cooked properly, but there have been inconsistencies in order accuracy and customer service experiences. The environment is family-friendly with a casual atmosphere and multiple dining options including breakfast, brunch, lunch, dinner, dessert, and catering services.
Pros
- quick delivery times
- consistent hot food
- family-friendly
- multiple dining options
- casual atmosphere
Cons
- inaccurate orders
- poor customer service
- overpriced items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Manhattan Hut Bazaar
165 E 106th St, New York, New York
The business is a small establishment known for its great produce and offers quick visits with various payment options. Customers appreciate the quality meat and friendly service but express disappointment over limited fresh vegetables and inventory issues.
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Dunkin'
1631 Lexington Ave, New York, New York
The business offers a casual atmosphere with good coffee and breakfast options, but service quality varies significantly depending on the manager's presence. Customers have reported overcharging and order mishaps, while some appreciated the friendly staff. There are seating challenges during busy times.
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Dunkin'
1964 3rd Ave, New York, New York
This Dunkin' location in Spanish Harlem is praised for its consistently high-quality offerings and exceptionally friendly service. Customers appreciate the clean environment and personal attention to regulars. However, there are complaints about management's attitude regarding promotions and pricing issues.
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Dunkin'
111 Central Pk N, New York, New York
The establishment offers great coffee and a fast service, but the quality of some food items is questionable, particularly breakfast sandwiches. The lack of customer restrooms and seating areas detracts from the overall experience. While they do have options for takeout and delivery, issues with staff behavior and environmental practices such as refusing reusable cups were noted by customers.
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Dunkin'
1391 Madison Ave, New York, New York
The reviewed Dunkin' Donuts location offers quick service and a clean environment with friendly staff, but suffers from poor management decisions leading to customer dissatisfaction. While the maple donuts are popular among customers, there are issues with long lines during busy periods and occasional stale pastries. The business provides options for both takeout and dine-in with accessible facilities.
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Dunkin'
147 E 116th St, New York, New York
The reviewed location offers a mixed experience with some positives and several notable negatives impacting customer satisfaction. Customers appreciate the coffee quality but have faced significant issues with order accuracy and customer service. There are reports of incorrect orders being served, racial profiling incidents, and poor responses to complaints. Despite these issues, it is highlighted that the staff can be friendly under different circumstances.
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Dunkin'
53 W 116th St, New York, New York
The Dunkin' Donuts location receives mixed feedback, with praises for their coffee quality and friendly service but complaints about order mishandling and customer care issues. The establishment offers a variety of options including breakfast items, coffee, and quick bites, making it popular for early starts and solo dining experiences. While some customers appreciate the quick service and cleanliness, others have faced challenges such as unfulfilled orders and rude staff behavior. Accessibility is noted with wheelchair-friendly entrances.
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Super Nice Coffee and Bakery
156 E 117th St, New York, New York
Super Nice is celebrated for its delicious pastries and donuts, with particular praise for maple pecan and guava & cheese varieties. The coffee offerings are also well-regarded. While service is often friendly and efficient, some reviews highlight issues with food quality and customer service attitude.