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Summary
This Dunkin' location in Spanish Harlem is praised for its consistently high-quality offerings and exceptionally friendly service. Customers appreciate the clean environment and personal attention to regulars. However, there are complaints about management's attitude regarding promotions and pricing issues.
Pros
- highly friendly staff
- clean establishment
- personalized service
- great coffee quality
Cons
- management attitude issue
- confusing promotions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Manhattan Hut Bazaar
165 E 106th St, New York, New York
The business is a small establishment known for its great produce and offers quick visits with various payment options. Customers appreciate the quality meat and friendly service but express disappointment over limited fresh vegetables and inventory issues.
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Dunkin'
1631 Lexington Ave, New York, New York
The business offers a casual atmosphere with good coffee and breakfast options, but service quality varies significantly depending on the manager's presence. Customers have reported overcharging and order mishaps, while some appreciated the friendly staff. There are seating challenges during busy times.
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Dunkin'
1590 Madison Ave, New York, New York
The establishment provides fast and reliable delivery options with quick service times, particularly during early morning hours. Breakfast items are well-received when cooked properly, but there have been inconsistencies in order accuracy and customer service experiences. The environment is family-friendly with a casual atmosphere and multiple dining options including breakfast, brunch, lunch, dinner, dessert, and catering services.
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Dunkin'
147 E 116th St, New York, New York
The reviewed location offers a mixed experience with some positives and several notable negatives impacting customer satisfaction. Customers appreciate the coffee quality but have faced significant issues with order accuracy and customer service. There are reports of incorrect orders being served, racial profiling incidents, and poor responses to complaints. Despite these issues, it is highlighted that the staff can be friendly under different circumstances.
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Dunkin'
1976 1st Ave., New York, New York
The reviews indicate significant dissatisfaction with the customer service and product quality at this Dunkin' location. Customers have experienced unprofessional behavior from staff, issues with food safety, particularly concerning non-dairy options, and poor handling of orders. Despite being open 24 hours and offering multiple service options, the overall experience is marred by these negative interactions.
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Super Nice Coffee and Bakery
156 E 117th St, New York, New York
Super Nice is celebrated for its delicious pastries and donuts, with particular praise for maple pecan and guava & cheese varieties. The coffee offerings are also well-regarded. While service is often friendly and efficient, some reviews highlight issues with food quality and customer service attitude.
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Dunkin'
2257 1st Ave., New York, New York
The business offers a casual dining experience with great coffee and breakfast options. It has been noted for friendly service and clean environment but has issues with staff behavior and order accuracy. Price concerns were raised by customers.
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Dunkin'
1873 2nd Ave, New York, New York
Customers have expressed dissatisfaction with the quality of coffee and pastries at Dunkin' Donuts. Many found the coffee taste to be poor and some pastries to be stale, leading to a decision not to return. Staff interactions have also been criticized for being rude and lacking patience. However, Dunkin' offers various services including curbside pickup, delivery, and dine-in options. The establishment is noted for its casual atmosphere and family-friendly environment.