Summary
The location offers a mix of positive and negative experiences. Customers appreciate the friendly service from some employees and enjoy the quality coffee and desserts. However, issues with rude management, incorrect orders, and chaotic counter organization have marred experiences for others. While there are positives such as good customer engagement at times, problems like inconsistent order accuracy and unhelpful staff interactions remain.
Pros
- Quality coffee
- Friendly individual employees
- Great desserts
- Engaging management with students
- Convenient service options
Cons
- Rude manager
- Incorrect orders
- Chaotic counter organization
- Customer service inconsistencies
- Long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The reviews indicate significant issues with order accuracy and customer service at this location, causing frustration among customers. Despite the presence of friendly staff in some interactions, problems such as wrong orders, cold food, and poor attitude from employees are recurring themes. However, the business offers a variety of services including drive-through, delivery, and curbside pickup, which could be seen as positives for those seeking convenience.
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The establishment offers a variety of services including takeout, delivery, and dine-in options, with an emphasis on breakfast items like donuts and coffee. Customers appreciate the good quality coffee and convenient location near transport hubs. However, there are concerns about rude staff behavior and inconsistent service times. Some customers have experienced issues with custom orders being swapped without consent. Pricing is also a point of contention for some patrons.
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The business offers a mix of experiences, with some customers praising the coffee and service while others criticize poor interactions and organization. There are reports of rude staff behavior and management issues that detract from the dining experience. Despite these negatives, the establishment provides various food options and amenities suitable for different customer needs.