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Summary
The reviews indicate significant issues with order accuracy and customer service at this location, causing frustration among customers. Despite the presence of friendly staff in some interactions, problems such as wrong orders, cold food, and poor attitude from employees are recurring themes. However, the business offers a variety of services including drive-through, delivery, and curbside pickup, which could be seen as positives for those seeking convenience.
Pros
- variety of service options
- friendly staff
- good coffee
Cons
- frequent order mistakes
- poor customer service
- cold food
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
BJ's Wholesale Club, 180 Passaic Ave, Kearny, New Jersey
The establishment is praised for its friendly and efficient service, with staff consistently noted for their pleasant demeanor and positive interactions. Customers appreciate the cleanliness and quick service, especially during busy periods. However, there are concerns about inconsistent adherence to safety protocols by some employees, and one customer experienced poor service when requesting order changes. The business offers a variety of options including drive-in, takeout, delivery, dine-in, and features comfortable seating.
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Dunkin'
7 Passaic Ave, Harrison, New Jersey
Customers appreciate the quality of food and coffee along with friendly service at this location. While some praise the fresh offerings and efficient service, others criticize parking issues and high prices. The cafe offers a range of services including takeout, delivery, and dine-in options in a welcoming atmosphere.
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Dunkin'
520 Broad St, Newark, New Jersey
Customers appreciate the welcoming staff and great coffee but have concerns about food quality and service efficiency. The environment is clean, and there's a fast, friendly service experience. However, some issues with order accuracy and customer service response persist.
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Dunkin'
256 Central Ave Ste 264, Newark, New Jersey
The location offers a mix of positive and negative experiences. Customers appreciate the friendly service from some employees and enjoy the quality coffee and desserts. However, issues with rude management, incorrect orders, and chaotic counter organization have marred experiences for others. While there are positives such as good customer engagement at times, problems like inconsistent order accuracy and unhelpful staff interactions remain.
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Dunkin'
266 Park Ave, Newark, New Jersey
The Dunkin’ Donuts location described has mixed customer feedback. While some customers appreciate the consistency of coffee and service quality, many express dissatisfaction with poor customer service and rude staff encounters. The establishment provides a wide range of services including dine-in, takeout, and drive-through options, making it convenient for various dining preferences. However, issues with employee attitudes have been frequently highlighted by multiple reviewers.
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Dunkin'
707 Broad St, Newark, New Jersey
The establishment is well-maintained with friendly and professional staff, offering a variety of seating options that are accessible for individuals using wheelchairs. However, there are significant issues with service fairness and product quality, leading to customer dissatisfaction. Some customers faced disrespect regarding bathroom access and experienced delays in receiving orders despite being first in line.
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Dunkin'
420 Bergen St, Harrison, New Jersey
The business has received mixed feedback regarding customer service and employee interactions. While some customers praised the positive energy and dedication of staff like Adil, others experienced poor treatment from employees that impacted their dining experience negatively. The establishment offers a variety of services including breakfast options, comfortable seating for working, and accessibility features. However, issues with staffing and specific employee conduct have been highlighted.
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Dunkin'
150 Halsey St Prudential Plaza Mall, 1st Flr, Newark, New Jersey
Customers appreciate the friendly staff and cleanliness at this location but are frustrated with consistent order mistakes and poor coffee cup quality that leads to spills. The convenience of drive-through service is noted despite these issues.