Dunkin' storefront

Summary

The Dunkin’ Donuts location described has mixed customer feedback. While some customers appreciate the consistency of coffee and service quality, many express dissatisfaction with poor customer service and rude staff encounters. The establishment provides a wide range of services including dine-in, takeout, and drive-through options, making it convenient for various dining preferences. However, issues with employee attitudes have been frequently highlighted by multiple reviewers.

Pros

  • consistent coffee quality
  • variety of service options
  • casual atmosphere

Cons

  • rude staff behavior
  • poor customer interaction

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

40-48 Bloomfield Ave, Newark, New Jersey

The reviews indicate significant issues with order accuracy and customer service at this location, causing frustration among customers. Despite the presence of friendly staff in some interactions, problems such as wrong orders, cold food, and poor attitude from employees are recurring themes. However, the business offers a variety of services including drive-through, delivery, and curbside pickup, which could be seen as positives for those seeking convenience.

Dunkin' logo

Dunkin'

3.7

256 Central Ave Ste 264, Newark, New Jersey

The location offers a mix of positive and negative experiences. Customers appreciate the friendly service from some employees and enjoy the quality coffee and desserts. However, issues with rude management, incorrect orders, and chaotic counter organization have marred experiences for others. While there are positives such as good customer engagement at times, problems like inconsistent order accuracy and unhelpful staff interactions remain.

Dunkin' logo

Dunkin'

4.1

140 Central Ave, East Orange, New Jersey

The business is well-managed with a focus on customer service and efficiency, reflected in the friendly interactions between staff during both busy and low-traffic periods. Customers appreciate the coffee quality and fast service but are critical of high prices for certain items like oat milk add-ons. There have been mixed reviews about the employee attitudes; some find them very pleasant while others report negative experiences with specific individuals.

Dunkin' logo

Dunkin'

3.8

131 Bergen St, Newark, New Jersey

The business offers a clean and friendly environment with excellent coffee and desserts, making it a popular choice for breakfast and solo dining. However, some customers have experienced slow service and issues with opening times, particularly in the morning. While the staff is generally helpful, there are occasional challenges with order accuracy and temperature control of food items. The presence of homeless individuals has been noted as a concern by some patrons.

Dunkin' logo

Dunkin'

4.0

520 Broad St, Newark, New Jersey

Customers appreciate the welcoming staff and great coffee but have concerns about food quality and service efficiency. The environment is clean, and there's a fast, friendly service experience. However, some issues with order accuracy and customer service response persist.

Dunkin' logo

Dunkin'

3.7

133 Bloomfield Ave, Bloomfield, New Jersey

Customers express dissatisfaction with service and order accuracy at this Dunkin' Donuts location. Issues include poor handling of customers without purchases, lack of attention to dietary needs, incorrect orders, and inconsistent bagel preparation. Despite these problems, the establishment offers a variety of services and is noted for its coffee.

Dunkin' logo

Dunkin'

4.4

BJ's Wholesale Club, 180 Passaic Ave, Kearny, New Jersey

The establishment is praised for its friendly and efficient service, with staff consistently noted for their pleasant demeanor and positive interactions. Customers appreciate the cleanliness and quick service, especially during busy periods. However, there are concerns about inconsistent adherence to safety protocols by some employees, and one customer experienced poor service when requesting order changes. The business offers a variety of options including drive-in, takeout, delivery, dine-in, and features comfortable seating.

Dunkin' logo

Dunkin'

4.2

7 Passaic Ave, Harrison, New Jersey

Customers appreciate the quality of food and coffee along with friendly service at this location. While some praise the fresh offerings and efficient service, others criticize parking issues and high prices. The cafe offers a range of services including takeout, delivery, and dine-in options in a welcoming atmosphere.