Summary
The business is well-managed with a focus on customer service and efficiency, reflected in the friendly interactions between staff during both busy and low-traffic periods. Customers appreciate the coffee quality and fast service but are critical of high prices for certain items like oat milk add-ons. There have been mixed reviews about the employee attitudes; some find them very pleasant while others report negative experiences with specific individuals.
Pros
- Excellent coffee
- Efficient service
- Friendly management
- Modern amenities
- Casual atmosphere
Cons
- High prices
- Limited seating post-remodel
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
802 S Orange Ave, Newark, New Jersey
Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.
Dunkin'
523 Central Ave, East Orange, New Jersey
The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.
Dunkin'
255 Tremont Ave, East Orange, New Jersey
The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.
Dunkin'
131 Bergen St, Newark, New Jersey
The business offers a clean and friendly environment with excellent coffee and desserts, making it a popular choice for breakfast and solo dining. However, some customers have experienced slow service and issues with opening times, particularly in the morning. While the staff is generally helpful, there are occasional challenges with order accuracy and temperature control of food items. The presence of homeless individuals has been noted as a concern by some patrons.
Dunkin'
266 Park Ave, Newark, New Jersey
The Dunkin’ Donuts location described has mixed customer feedback. While some customers appreciate the consistency of coffee and service quality, many express dissatisfaction with poor customer service and rude staff encounters. The establishment provides a wide range of services including dine-in, takeout, and drive-through options, making it convenient for various dining preferences. However, issues with employee attitudes have been frequently highlighted by multiple reviewers.
Dunkin'
256 Central Ave Ste 264, Newark, New Jersey
The location offers a mix of positive and negative experiences. Customers appreciate the friendly service from some employees and enjoy the quality coffee and desserts. However, issues with rude management, incorrect orders, and chaotic counter organization have marred experiences for others. While there are positives such as good customer engagement at times, problems like inconsistent order accuracy and unhelpful staff interactions remain.
Dunkin'
311 Springfield Ave #313, Newark, New Jersey
The business offers a mix of experiences, with some customers praising the coffee and service while others criticize poor interactions and organization. There are reports of rude staff behavior and management issues that detract from the dining experience. Despite these negatives, the establishment provides various food options and amenities suitable for different customer needs.
Dunkin'
306 Main St, City of Orange, New Jersey
The business offers a variety of services and food options, attracting customers for breakfast and solo dining experiences. While the service is generally fast and friendly with clean environments, there are notable issues with order accuracy through delivery apps, which has led to customer dissatisfaction. The high turnover of staff may also contribute to inconsistent service and product availability.