Summary
The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.
Pros
- excellent coffee
- great dessert selection
- trendy atmosphere
- friendly staff
- variety of dining options
Cons
- incorrect orders
- slow service
- crowded parking lot
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
255 Tremont Ave, East Orange, New Jersey
The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.
Dunkin'
140 Central Ave, East Orange, New Jersey
The business is well-managed with a focus on customer service and efficiency, reflected in the friendly interactions between staff during both busy and low-traffic periods. Customers appreciate the coffee quality and fast service but are critical of high prices for certain items like oat milk add-ons. There have been mixed reviews about the employee attitudes; some find them very pleasant while others report negative experiences with specific individuals.
Dunkin'
306 Main St, City of Orange, New Jersey
The business offers a variety of services and food options, attracting customers for breakfast and solo dining experiences. While the service is generally fast and friendly with clean environments, there are notable issues with order accuracy through delivery apps, which has led to customer dissatisfaction. The high turnover of staff may also contribute to inconsistent service and product availability.
Dunkin'
802 S Orange Ave, Newark, New Jersey
Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.
Dunkin'
529 Main St, City of Orange, New Jersey
The reviews highlight issues with customer service and order accuracy at this Dunkin' Donuts location. While some customers appreciate the quick service, they often find staff rude and unhelpful. Several instances of incorrect orders and poor handling of products are noted. Despite these negatives, there is mention of nice employees on occasion. The cleanliness of the establishment was criticized in one review.
Dunkin'
12 S Valley Rd, West Orange, New Jersey
The reviewed Dunkin' Donuts location has received mixed feedback from customers. While the staff generally provides excellent service, with employees noted for their kindness and attentiveness, there are significant concerns regarding coffee consistency and order accuracy. Despite efforts by management to address these issues, some patrons remain dissatisfied due to repeated mistakes in their orders. Positive remarks highlight fresh food offerings and good customer interactions, while negative comments focus on inconsistent product quality and operational errors.
Dunkin'
266 Park Ave, Newark, New Jersey
The Dunkin’ Donuts location described has mixed customer feedback. While some customers appreciate the consistency of coffee and service quality, many express dissatisfaction with poor customer service and rude staff encounters. The establishment provides a wide range of services including dine-in, takeout, and drive-through options, making it convenient for various dining preferences. However, issues with employee attitudes have been frequently highlighted by multiple reviewers.
Dunkin'
131 Bergen St, Newark, New Jersey
The business offers a clean and friendly environment with excellent coffee and desserts, making it a popular choice for breakfast and solo dining. However, some customers have experienced slow service and issues with opening times, particularly in the morning. While the staff is generally helpful, there are occasional challenges with order accuracy and temperature control of food items. The presence of homeless individuals has been noted as a concern by some patrons.