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Summary
The business offers a variety of services and food options, attracting customers for breakfast and solo dining experiences. While the service is generally fast and friendly with clean environments, there are notable issues with order accuracy through delivery apps, which has led to customer dissatisfaction. The high turnover of staff may also contribute to inconsistent service and product availability.
Pros
- fast friendly service
- clean environment
- variety of donuts
- fresh-tasting products
Cons
- issues with delivery orders
- high staff turnover
- inconsistent availability
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
529 Main St, City of Orange, New Jersey
The reviews highlight issues with customer service and order accuracy at this Dunkin' Donuts location. While some customers appreciate the quick service, they often find staff rude and unhelpful. Several instances of incorrect orders and poor handling of products are noted. Despite these negatives, there is mention of nice employees on occasion. The cleanliness of the establishment was criticized in one review.
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Dunkin'
523 Central Ave, East Orange, New Jersey
The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.
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Dunkin'
12 S Valley Rd, West Orange, New Jersey
The reviewed Dunkin' Donuts location has received mixed feedback from customers. While the staff generally provides excellent service, with employees noted for their kindness and attentiveness, there are significant concerns regarding coffee consistency and order accuracy. Despite efforts by management to address these issues, some patrons remain dissatisfied due to repeated mistakes in their orders. Positive remarks highlight fresh food offerings and good customer interactions, while negative comments focus on inconsistent product quality and operational errors.
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Dunkin'
382 Main St, West Orange, New Jersey
The business offers a variety of services including dine-in and takeout with good coffee options. However, customer service is inconsistent, often described as rude, which leads to dissatisfaction. Management issues are frequently cited, affecting the availability and quality of products. Despite these challenges, some customers appreciate specific offerings like milkshakes.
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Dunkin'
255 Tremont Ave, East Orange, New Jersey
The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.
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Dunkin'
140 Central Ave, East Orange, New Jersey
The business is well-managed with a focus on customer service and efficiency, reflected in the friendly interactions between staff during both busy and low-traffic periods. Customers appreciate the coffee quality and fast service but are critical of high prices for certain items like oat milk add-ons. There have been mixed reviews about the employee attitudes; some find them very pleasant while others report negative experiences with specific individuals.
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Dunkin'
802 S Orange Ave, Newark, New Jersey
Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.
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Dunkin'
234 Glenwood Ave #266, Bloomfield, New Jersey
The establishment has mixed reviews regarding service quality and cleanliness. Some customers appreciate the friendly staff and accurate orders, while others criticize poor service and hot conditions inside the store. Despite the negative comments about the internal environment, several amenities such as various dining options and payment methods are highlighted positively.