Summary
Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.
Pros
- Great coffee
- Drive-through available
- Dessert options
- Casual atmosphere
Cons
- Slow service
- Burnt tasting coffee
- Poor food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
255 Tremont Ave, East Orange, New Jersey
The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.
Dunkin'
140 Central Ave, East Orange, New Jersey
The business is well-managed with a focus on customer service and efficiency, reflected in the friendly interactions between staff during both busy and low-traffic periods. Customers appreciate the coffee quality and fast service but are critical of high prices for certain items like oat milk add-ons. There have been mixed reviews about the employee attitudes; some find them very pleasant while others report negative experiences with specific individuals.
Dunkin'
523 Central Ave, East Orange, New Jersey
The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.
Dunkin'
857 Springfield Ave, Irvington, New Jersey
The establishment is praised for its exceptional coffee quality and friendly service, with staff being consistently upbeat and professional. However, there are significant concerns about hygiene issues related to delivery orders. Despite some negative feedback regarding specific incidents, the overall atmosphere is casual and family-friendly.
Dunkin'
131 Bergen St, Newark, New Jersey
The business offers a clean and friendly environment with excellent coffee and desserts, making it a popular choice for breakfast and solo dining. However, some customers have experienced slow service and issues with opening times, particularly in the morning. While the staff is generally helpful, there are occasional challenges with order accuracy and temperature control of food items. The presence of homeless individuals has been noted as a concern by some patrons.
Dunkin'
501 Irvington Ave, Newark, New Jersey
The reviews highlight mixed experiences at the location, pointing out both strong service aspects and areas needing improvement. Customers appreciate the convenience of multiple pickup options and enjoy the casual atmosphere conducive for working on laptops. However, they express significant dissatisfaction with customer interactions and inconsistencies in pricing. Concerns about staff behavior and sanitary practices also surface, indicating room for better training and oversight.
Dunkin'
311 Springfield Ave #313, Newark, New Jersey
The business offers a mix of experiences, with some customers praising the coffee and service while others criticize poor interactions and organization. There are reports of rude staff behavior and management issues that detract from the dining experience. Despite these negatives, the establishment provides various food options and amenities suitable for different customer needs.
Dunkin'
306 Main St, City of Orange, New Jersey
The business offers a variety of services and food options, attracting customers for breakfast and solo dining experiences. While the service is generally fast and friendly with clean environments, there are notable issues with order accuracy through delivery apps, which has led to customer dissatisfaction. The high turnover of staff may also contribute to inconsistent service and product availability.