Summary
The reviews highlight mixed experiences at the location, pointing out both strong service aspects and areas needing improvement. Customers appreciate the convenience of multiple pickup options and enjoy the casual atmosphere conducive for working on laptops. However, they express significant dissatisfaction with customer interactions and inconsistencies in pricing. Concerns about staff behavior and sanitary practices also surface, indicating room for better training and oversight.
Pros
- convenient curbside pickup
- casual
- laptop-friendly setting
- good coffee quality
- family-friendly environment
Cons
- inconsistent pricing
- rudeness from staff
- sanitary concerns
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
2 S Orange Ave, South Orange Village, New Jersey
The Dunkin' Donuts on South Orange Ave has mixed reviews, with consistent complaints about cleanliness and service attitude. However, some customers appreciate the quality of specific items like Chi lattes. It's known for its great coffee and tea selection but struggles with staff errors and customer service issues.
Dunkin'
1107 Stuyvesant Ave., Irvington, New Jersey
The business offers a welcoming atmosphere with consistently friendly and courteous staff despite occasional busy periods. The quality of coffee and donuts is appreciated by customers who also enjoy the clean environment. However, issues like limited staffing during peak hours can affect service speed and food quality.
Dunkin'
255 Tremont Ave, East Orange, New Jersey
The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.
Dunkin'
802 S Orange Ave, Newark, New Jersey
Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.
Dunkin'
857 Springfield Ave, Irvington, New Jersey
The establishment is praised for its exceptional coffee quality and friendly service, with staff being consistently upbeat and professional. However, there are significant concerns about hygiene issues related to delivery orders. Despite some negative feedback regarding specific incidents, the overall atmosphere is casual and family-friendly.
Dunkin'
545 Chancellor Ave, Irvington, New Jersey
The Dunkin' location reviewed here shows a mixed bag of experiences from customers. While some praise the friendly service and cleanliness, others report issues with rude staff and slow service. Additionally, there are occasional problems with order accuracy, particularly concerning caramel additions to coffee. Despite these inconsistencies in service, the establishment remains popular for its coffee and breakfast offerings. The location is noted for its accessibility features, including wheelchair accommodations.
Dunkin'
12 S Valley Rd, West Orange, New Jersey
The reviewed Dunkin' Donuts location has received mixed feedback from customers. While the staff generally provides excellent service, with employees noted for their kindness and attentiveness, there are significant concerns regarding coffee consistency and order accuracy. Despite efforts by management to address these issues, some patrons remain dissatisfied due to repeated mistakes in their orders. Positive remarks highlight fresh food offerings and good customer interactions, while negative comments focus on inconsistent product quality and operational errors.
Dunkin'
523 Central Ave, East Orange, New Jersey
The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.