Dunkin' storefront

Summary

The Dunkin' Donuts on South Orange Ave has mixed reviews, with consistent complaints about cleanliness and service attitude. However, some customers appreciate the quality of specific items like Chi lattes. It's known for its great coffee and tea selection but struggles with staff errors and customer service issues.

Pros

  • Great coffee
  • Quality Chi latte
  • Casual atmosphere
  • Wi-Fi available
  • Family-friendly

Cons

  • Unfriendly staff
  • Service errors
  • Dirty environment

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.1

501 Irvington Ave, Newark, New Jersey

The reviews highlight mixed experiences at the location, pointing out both strong service aspects and areas needing improvement. Customers appreciate the convenience of multiple pickup options and enjoy the casual atmosphere conducive for working on laptops. However, they express significant dissatisfaction with customer interactions and inconsistencies in pricing. Concerns about staff behavior and sanitary practices also surface, indicating room for better training and oversight.

Dunkin' logo

Dunkin'

4.0

12 S Valley Rd, West Orange, New Jersey

The reviewed Dunkin' Donuts location has received mixed feedback from customers. While the staff generally provides excellent service, with employees noted for their kindness and attentiveness, there are significant concerns regarding coffee consistency and order accuracy. Despite efforts by management to address these issues, some patrons remain dissatisfied due to repeated mistakes in their orders. Positive remarks highlight fresh food offerings and good customer interactions, while negative comments focus on inconsistent product quality and operational errors.

Dunkin' logo

Dunkin'

3.9

255 Tremont Ave, East Orange, New Jersey

The business offers a pleasant environment with excellent coffee and friendly service, particularly praised by regular patrons. However, there are significant issues with order handling, customer service, and point redemption processes that have led to considerable frustration among customers. The reviews highlight inconsistencies in staff training and operational procedures, affecting the overall experience.

Dunkin' logo

Dunkin'

4.0

563 Northfield Ave, West Orange, New Jersey

The business offers a welcoming atmosphere with friendly service and quick, reliable orders. Customers enjoy the variety of donuts and coffee quality but have experienced long wait times and order inaccuracies at certain locations. The environment is clean and comfortable for solo dining or working on laptops.

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Dunkin'

3.8

802 S Orange Ave, Newark, New Jersey

Dunkin' experiences include slow service and poor customer satisfaction due to wait times and product quality issues. Despite these drawbacks, some customers appreciate the coffee and dessert offerings. The establishment is noted for its fast food environment with a drive-through option. Accessibility features are present but not highlighted in reviews.

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Dunkin'

3.7

523 Central Ave, East Orange, New Jersey

The establishment offers a pleasant environment with excellent coffee and desserts, but has issues with order accuracy and service speed. Customers appreciate the friendly staff, especially Alice, while others criticize long waits and incorrect orders. The venue is trendy, family-friendly, and provides various dining options.

Dunkin' logo

Dunkin'

4.1

1107 Stuyvesant Ave., Irvington, New Jersey

The business offers a welcoming atmosphere with consistently friendly and courteous staff despite occasional busy periods. The quality of coffee and donuts is appreciated by customers who also enjoy the clean environment. However, issues like limited staffing during peak hours can affect service speed and food quality.

Dunkin' logo

Dunkin'

3.4

306 Main St, City of Orange, New Jersey

The business offers a variety of services and food options, attracting customers for breakfast and solo dining experiences. While the service is generally fast and friendly with clean environments, there are notable issues with order accuracy through delivery apps, which has led to customer dissatisfaction. The high turnover of staff may also contribute to inconsistent service and product availability.