Dunkin' logo

Dunkin'

(3.9)

2096 Commonwealth Ave, Newton, Massachusetts

Dunkin' storefront

Summary

The service quality varies significantly with some customers praising the friendly and efficient staff, while others criticize poor customer interactions and unprofessional behavior. The location is appreciated for its coffee and accommodating atmosphere but has notable issues such as allowing pets inside which deters certain patrons.

Pros

  • friendly
  • personable service
  • good quality coffee
  • efficient during peak times
  • comfortable environment
  • variety of dining options

Cons

  • unprofessional behavior by staff
  • pets allowed inside
  • inconsistent customer experience

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

Other Donut Shops Nearby

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3.7

1250 Washington St, Newton, Massachusetts

The business offers high-quality food and drinks with fast service from friendly employees during busy periods, making it a popular choice for breakfast and solo dining. However, there are significant complaints about inconsistent service speed and portion sizes, along with issues like raw bacon served instead of crispy. Despite these concerns, the establishment provides various services including dine-in, takeout, and delivery options in a family-friendly atmosphere.

Honey Dew Donuts logo

Honey Dew Donuts

1.9

Route 128 South, Newton, Massachusetts

Honey Dew Donuts offers a casual dining experience with an emphasis on breakfast and dessert items, including popular coffee. While some customers appreciate the quick service and quality of food, others have noted issues such as poor customer interactions and high prices. The establishment is wheelchair accessible and supports credit card payments.

Dunkin' logo

Dunkin'

4.0

591 Moody St In 7-Eleven, Waltham, Massachusetts

The reviews reveal a mixed experience at the location. Customers appreciate the excellent quality of sandwiches and coffee, along with friendly morning staff. However, there are consistent complaints about rude service from certain employees, particularly during the afternoon shift. While some customers have had issues with allergy accommodations and order customization, others praise the welcoming atmosphere and good customer service provided by specific staff members.

Dunkin' logo

Dunkin'

3.7

415 South St, Waltham, Massachusetts

The Dunkin' location managed by Brandeis University's contractor, Harvest Table, offers a unique dining experience within the university's student center. While it provides excellent customer service and fast service, some customers have reported issues with order accuracy and quiet staff. This establishment stands out for its clean environment and delicious offerings like coffee and snacks. However, limitations in menu variety due to contractual obligations and higher prices compared to typical Dunkin' locations are noted drawbacks.

Dunkin' logo

Dunkin'

4.1

12 Washington St, Wellesley, Massachusetts

The business offers a friendly and fast service with clean surroundings, though it has some limitations in comfort and pricing. The store seems to focus more on mobile orders and lacks ample seating options, which might affect the dine-in experience negatively. Despite these drawbacks, the staff's dedication to customer service is commendable.

Dunkin' logo

Dunkin'

3.9

In Mobil Gas Station, 88 Boston Post Rd, Weston, Massachusetts

The establishment is praised for its excellent food and drinks, particularly the breakfast offerings that meet customer expectations with precision and quality. Customers appreciate the service's promptness and consistency even during challenging times like quarantine. However, there are instances of negative interactions with staff affecting customer experience. The business offers a variety of services including delivery, takeout, and curbside pickup, along with vegetarian options and coffee.

Dunkin' logo

Dunkin'

4.2

859 Main St, Waltham, Massachusetts

The establishment offers fresh coffee and donuts with friendly service across all hours, maintaining a clean environment. However, recurring issues with order accuracy for non-dairy items are noted. While it has several amenities including free parking and wheelchair accessibility, there is no dine-in option available.

Dunkin' logo

Dunkin'

4.0

49 River St, Waltham, Massachusetts

The establishment offers fast and friendly service with a clean environment, highlighted by great coffee and quick breakfast options. However, some customers have experienced poor quality food and rude staff interactions. The business provides convenient services such as takeout, dine-in, delivery, and curbside pickup. It is praised for its accessible amenities but criticized for inconsistent food quality and occasionally disrespectful service.