Dunkin' logo

Dunkin'

(4.0)

49 River St, Waltham, Massachusetts

Dunkin' storefront

Summary

The establishment offers fast and friendly service with a clean environment, highlighted by great coffee and quick breakfast options. However, some customers have experienced poor quality food and rude staff interactions. The business provides convenient services such as takeout, dine-in, delivery, and curbside pickup. It is praised for its accessible amenities but criticized for inconsistent food quality and occasionally disrespectful service.

Pros

  • great coffee
  • fast friendly service
  • clean environment
  • accessible amenities
  • convenient services

Cons

  • inconsistent food quality
  • rude staff interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

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4.2

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The business has a mixed reputation with frequent issues related to service and hygiene. Customers have reported poor customer interactions and cleanliness problems such as visible pest control measures near the entrance. However, there are some positives like improved coffee service in 2024 and decent seating options. The location offers various dining and ordering services.

Dunkin' logo

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3.6

401 Watertown St, Newton, Massachusetts

The coffee shop receives mixed feedback with notable dissatisfaction regarding service quality and order management. Customers frequently complain about slow service and unprofessional behavior from staff. Despite these issues, the establishment is appreciated for its clean environment, good coffee, and quick bites. The business offers a variety of services including curbside pickup, delivery, and dine-in options.

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4.0

591 Moody St In 7-Eleven, Waltham, Massachusetts

The reviews reveal a mixed experience at the location. Customers appreciate the excellent quality of sandwiches and coffee, along with friendly morning staff. However, there are consistent complaints about rude service from certain employees, particularly during the afternoon shift. While some customers have had issues with allergy accommodations and order customization, others praise the welcoming atmosphere and good customer service provided by specific staff members.

Dunkin' logo

Dunkin'

4.0

448 Main St, Watertown, Massachusetts

The Dunkin' location in the Boston area is praised for its friendly staff and good quality food, particularly coffee. Customers appreciate the cozy atmosphere and convenient amenities like outdoor seating and free parking. However, there are concerns about long wait times due to online orders affecting in-store service.

Dunkin' logo

Dunkin'

3.3

In Stop & Shop, 171 Watertown St, Newton, Massachusetts

The establishment offers a variety of services and has both positive and negative customer experiences. While some customers appreciate the great coffee and friendly service, others have encountered hygiene issues and poor order accuracy. The business is family-friendly with various dining options.

Dunkin' logo

Dunkin'

4.8

175 Forest St, Waltham, Massachusetts

This business offers a variety of service options including curbside pickup and delivery, catering to Bentley students with its convenient location. While the prices are higher than other locations, it provides a range of offerings from breakfast to dessert, along with vegetarian options. The establishment is family-friendly and has amenities like Wi-Fi, making it suitable for groups. Payment methods are modern and varied, including NFC mobile payments.

Dunkin' logo

Dunkin'

3.9

130 Lexington St, Waltham, Massachusetts

The Dunkin' location is frequently criticized for poor customer service and inconsistency with orders, despite having a clean environment and fast service. Customers report rude interactions, incorrect orders, and unaddressed complaints even after multiple visits. The convenience of using the 'on the go' app does not compensate for these negative experiences.

Dunkin' logo

Dunkin'

3.7

1250 Washington St, Newton, Massachusetts

The business offers high-quality food and drinks with fast service from friendly employees during busy periods, making it a popular choice for breakfast and solo dining. However, there are significant complaints about inconsistent service speed and portion sizes, along with issues like raw bacon served instead of crispy. Despite these concerns, the establishment provides various services including dine-in, takeout, and delivery options in a family-friendly atmosphere.