Dunkin' logo

Dunkin'

(3.7)

415 South St, Waltham, Massachusetts

Dunkin' storefront

Summary

The Dunkin' location managed by Brandeis University's contractor, Harvest Table, offers a unique dining experience within the university's student center. While it provides excellent customer service and fast service, some customers have reported issues with order accuracy and quiet staff. This establishment stands out for its clean environment and delicious offerings like coffee and snacks. However, limitations in menu variety due to contractual obligations and higher prices compared to typical Dunkin' locations are noted drawbacks.

Pros

  • excellent customer service
  • fast service speed
  • clean dining area
  • great coffee quality
  • snacks taste fantastic

Cons

  • menu variety limited
  • higher pricing

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday7:30AM-4PM
tuesday7:30AM-4PM
wednesday7:30AM-4PM
thursday7:30AM-4PM
friday7:30AM-4PM
saturday8AM-1PM
sunday8AM-1PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

In Mobil Gas Station, 88 Boston Post Rd, Weston, Massachusetts

The establishment is praised for its excellent food and drinks, particularly the breakfast offerings that meet customer expectations with precision and quality. Customers appreciate the service's promptness and consistency even during challenging times like quarantine. However, there are instances of negative interactions with staff affecting customer experience. The business offers a variety of services including delivery, takeout, and curbside pickup, along with vegetarian options and coffee.

Dunkin' logo

Dunkin'

4.2

859 Main St, Waltham, Massachusetts

The establishment offers fresh coffee and donuts with friendly service across all hours, maintaining a clean environment. However, recurring issues with order accuracy for non-dairy items are noted. While it has several amenities including free parking and wheelchair accessibility, there is no dine-in option available.

Dunkin' logo

Dunkin'

4.0

591 Moody St In 7-Eleven, Waltham, Massachusetts

The reviews reveal a mixed experience at the location. Customers appreciate the excellent quality of sandwiches and coffee, along with friendly morning staff. However, there are consistent complaints about rude service from certain employees, particularly during the afternoon shift. While some customers have had issues with allergy accommodations and order customization, others praise the welcoming atmosphere and good customer service provided by specific staff members.

Dunkin' logo

Dunkin'

3.9

130 Lexington St, Waltham, Massachusetts

The Dunkin' location is frequently criticized for poor customer service and inconsistency with orders, despite having a clean environment and fast service. Customers report rude interactions, incorrect orders, and unaddressed complaints even after multiple visits. The convenience of using the 'on the go' app does not compensate for these negative experiences.

Dunkin' logo

Dunkin'

3.9

2096 Commonwealth Ave, Newton, Massachusetts

The service quality varies significantly with some customers praising the friendly and efficient staff, while others criticize poor customer interactions and unprofessional behavior. The location is appreciated for its coffee and accommodating atmosphere but has notable issues such as allowing pets inside which deters certain patrons.

Dunkin' logo

Dunkin'

4.0

75 3rd Ave, Waltham, Massachusetts

The store offers a clean and fast service with good seating options. However, there are issues with order accuracy and staff training. Coffee quality is average but consistent improvements have been noted recently.

Dunkin' logo

Dunkin'

4.2

53 Linden St, Waltham, Massachusetts

The business has a mixed reputation with frequent issues related to service and hygiene. Customers have reported poor customer interactions and cleanliness problems such as visible pest control measures near the entrance. However, there are some positives like improved coffee service in 2024 and decent seating options. The location offers various dining and ordering services.

Dunkin' logo

Dunkin'

4.0

49 River St, Waltham, Massachusetts

The establishment offers fast and friendly service with a clean environment, highlighted by great coffee and quick breakfast options. However, some customers have experienced poor quality food and rude staff interactions. The business provides convenient services such as takeout, dine-in, delivery, and curbside pickup. It is praised for its accessible amenities but criticized for inconsistent food quality and occasionally disrespectful service.