Dunkin'
1018 Osgood St, North Andover, Massachusetts
Phone: +1 978-682-2252
Website: locations.dunkindonuts.com
Summary
The reviewed Dunkin' Donuts location faces significant operational issues, notably slow service and poor customer interactions, leading to negative experiences for patrons. While the store is praised for its potential as a pleasant environment, frequent delays in order processing at peak times are evident. The establishment offers various dining options including breakfast and coffee, which are popular among solo diners and those working on laptops.
Pros
- nice area and store
- offers multiple services
- good for working
- casual atmosphere
- wheelchair accessible
Cons
- slow service times
- rude staff interactions
- long wait lines
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Heav'nly Donuts
50 Main St, North Andover, Massachusetts
The business offers a great variety of coffee and breakfast options with excellent service and a welcoming atmosphere. Customers appreciate the fast service, clean facilities, and delicious donuts and pastries. However, there are some concerns about parking availability.
Dunkin'
100 Marston St, Lawrence, Massachusetts
The reviews indicate mixed experiences at this location. Some customers praise the friendly service and good quality of coffee, while others criticize poor customer interactions and potential health risks due to unsanitary practices. Issues such as incorrect orders and rude staff behavior also mar the experience for some patrons.
Quic Pic
533 Chickering Rd, North Andover, Massachusetts
Quic Pic and McAloon's are praised for their exceptional customer service and welcoming staff. The manager, Chris Buco, is noted for going above and beyond in ensuring a positive experience. While the establishment offers convenient payment options and free parking, some areas such as vegan or gluten-free options remain unaddressed.
Dunkin'
Richdale Convenience Store, 535 Chickering Rd, North Andover, Massachusetts
The business provides a variety of services and offerings including coffee and breakfast options with both takeout and dine-in possibilities. Reviews highlight inconsistent service quality and staff behavior issues, yet some customers appreciate the fast service and food offerings like donuts.
Heav'nly Donuts
126 Merrimack St, Methuen, Massachusetts
The business offers a casual dining experience with well-regarded coffee and donuts. Customers appreciate the fresh breakfast sandwiches and homemade goodies. However, there are concerns about staff professionalism and long wait times at the counter. The environment is generally clean and friendly but has room for improvement in service consistency.
Dunkin'
282 Merrimack St, Methuen, Massachusetts
The establishment offers good service and a variety of options like coffee, breakfast, and quick bites in a casual setting. However, there are consistent issues with food temperature and quality, along with order inaccuracies at the drive-through.
Dunkin'
40 Jackson St, Methuen, Massachusetts
The reviews highlight recurring issues with customer service and order accuracy at this establishment. Customers frequently report rude behavior from staff and delays in receiving their orders. Despite the negatives, there are mentions of some positive aspects like good coffee and a casual atmosphere. Parking availability is noted as free but potentially limited.
Heav’nly Donuts
262 Essex St, Lawrence, Massachusetts
Heavenly Donuts is praised for its friendly service and high-quality offerings like maple donuts, coffee, and breakfast items. The environment is welcoming with a family-friendly atmosphere and casual dining options. However, there are occasional issues with order accuracy and service quality. Despite these drawbacks, the majority of reviews highlight positive experiences.