Dunkin' logo

Dunkin'

(3.5)

10301 Central Ave, Oak Lawn, Illinois

Dunkin' storefront

Summary

The establishment is known for its great coffee and desserts but faces criticism for poor customer service and incorrect orders. Some customers reported rude interactions at the drive-thru and issues with phone communication. Despite these service challenges, a few positive experiences were noted, including friendly staff members.

Pros

  • great coffee
  • friendly individual staff
  • free parking available

Cons

  • rude drive-thru staff
  • incorrect orders served
  • poor phone service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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Thornton's logo

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Dunkin' logo

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Dunkin' logo

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3.6

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The establishment provides a variety of services including dine-in and drive-through options, but has significant service issues such as long wait times and incorrect orders. Despite offering good coffee and breakfast items, customer experiences often highlight problems with food quality and staff behavior. Accessibility is well-managed with several amenities provided.