Dunkin' logo

Dunkin'

(3.0)

9680 S Ridgeland Ave, Chicago Ridge, Illinois

Dunkin' storefront

Summary

The coffee shop has mixed reviews, with customers appreciating the quality of their donuts and friendly service but criticizing poor customer interactions, especially involving a manager named Aurora. Complaints about deceptive coffee practices and an uncooperative attitude from staff are prevalent. Despite these issues, the store maintains a clean environment and offers various dining options.

Pros

  • quality donuts
  • friendly staff
  • clean environment
  • variety of dining options
  • good for solo diners

Cons

  • rude manager
  • poor customer service
  • deceptive coffee practices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday9AM-7PM
tuesday9AM-7PM
wednesday9AM-7PM
thursday9AM-7PM
friday9AM-7PM
saturday9AM-7PM
sunday10:30AM-6PM

Location

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3.9

6408 W 95th St, Chicago Ridge, Illinois

The reviews highlight mixed experiences with service and product quality at this establishment. Some customers appreciate the friendly staff and coffee quality but have issues with specific products being incorrect or cold, such as hash browns and lattes. Pricing practices also raised concerns for one customer. The business offers a variety of services including curbside pickup, delivery, and dine-in options.

Dunkin' logo

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3.8

10340 S Harlem Ave, Palos Hills, Illinois

The establishment is noted for its coffee and desserts but receives criticism for inconsistent service and poor cleanliness. Customers report rude staff behavior and incorrect orders, impacting the overall dining experience negatively. Despite providing various dining options, these issues seem to overshadow potential positives.

Thorntons logo

Thorntons

3.4

10559 S Harlem Ave, Chicago Ridge, Illinois

The gas station is appreciated for its friendly staff and cleanliness, but some customers have experienced rude encounters with employees. While the donuts and coffee receive positive mentions, issues like high prices and limited parking are noted as drawbacks. A serious incident involving police at a customer's home due to a transaction failure has led to calls for boycotting.

Dunkin' logo

Dunkin'

3.5

10301 Central Ave, Oak Lawn, Illinois

The establishment is known for its great coffee and desserts but faces criticism for poor customer service and incorrect orders. Some customers reported rude interactions at the drive-thru and issues with phone communication. Despite these service challenges, a few positive experiences were noted, including friendly staff members.

Dunkin' logo

Dunkin'

3.4

8723 Ridgeland Ave, Oak Lawn, Illinois

The business has a mixed reputation with several negative remarks about customer service and product expectations, particularly regarding drink sizes and employee demeanor. Despite this, there are positive attributes like convenient service options and good coffee offerings.

Thornton's logo

Thornton's

3.7

11120 S Ridgeland Ave, Worth, Illinois

The business receives mixed feedback primarily focused on service and cleanliness issues. While some customers appreciate the staff's accommodating nature, others criticize poor customer interactions and unsanitary conditions in certain areas. Gas quality is notably criticized for not meeting expectations. The store has a generally positive infrastructure with accessible facilities.

Dunkin' logo

Dunkin'

3.5

6707 W 111th St, Worth, Illinois

Reviews highlight inconsistent product quality and poor customer service at this location, with issues including ruined orders, poorly made food items, and rude staff behavior. However, the business provides various dining options and services like delivery, drive-through, dine-in, and takeout.

Dunkin' logo

Dunkin'

3.9

7847 W 95th St, Hickory Hills, Illinois

The business has received mixed reviews regarding its service and management quality. While some customers appreciate the quick service and great coffee, others have experienced issues with order accuracy and rude staff behavior. Concerns about cleanliness and potential health risks due to maintenance negligence were highlighted by one reviewer. Despite these criticisms, the establishment offers a variety of amenities including multiple dining options and accessibility features.