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Thorntons
10559 S Harlem Ave, Chicago Ridge, Illinois
Phone: +1 708-671-9150
Website: thorntonsinc.com
Summary
The gas station is appreciated for its friendly staff and cleanliness, but some customers have experienced rude encounters with employees. While the donuts and coffee receive positive mentions, issues like high prices and limited parking are noted as drawbacks. A serious incident involving police at a customer's home due to a transaction failure has led to calls for boycotting.
Pros
- friendly staff
- clean environment
- good donuts
- favorite coffee
Cons
- limited parking
- high prices
- rude employees
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
10340 S Harlem Ave, Palos Hills, Illinois
The establishment is noted for its coffee and desserts but receives criticism for inconsistent service and poor cleanliness. Customers report rude staff behavior and incorrect orders, impacting the overall dining experience negatively. Despite providing various dining options, these issues seem to overshadow potential positives.
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Dunkin'
6707 W 111th St, Worth, Illinois
Reviews highlight inconsistent product quality and poor customer service at this location, with issues including ruined orders, poorly made food items, and rude staff behavior. However, the business provides various dining options and services like delivery, drive-through, dine-in, and takeout.
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Thornton's
11120 S Ridgeland Ave, Worth, Illinois
The business receives mixed feedback primarily focused on service and cleanliness issues. While some customers appreciate the staff's accommodating nature, others criticize poor customer interactions and unsanitary conditions in certain areas. Gas quality is notably criticized for not meeting expectations. The store has a generally positive infrastructure with accessible facilities.
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Thorntons
8012 W 111th St, Palos Hills, Illinois
Customers appreciate the friendly and helpful staff at this location, often highlighting their pleasant interactions with employees. However, there are recurring issues related to payment systems and a lack of convenience amenities like lids for beverages. Some customers have also expressed dissatisfaction due to poor customer service in certain instances.
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Dunkin'
9680 S Ridgeland Ave, Chicago Ridge, Illinois
The coffee shop has mixed reviews, with customers appreciating the quality of their donuts and friendly service but criticizing poor customer interactions, especially involving a manager named Aurora. Complaints about deceptive coffee practices and an uncooperative attitude from staff are prevalent. Despite these issues, the store maintains a clean environment and offers various dining options.
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Dunkin'
7847 W 95th St, Hickory Hills, Illinois
The business has received mixed reviews regarding its service and management quality. While some customers appreciate the quick service and great coffee, others have experienced issues with order accuracy and rude staff behavior. Concerns about cleanliness and potential health risks due to maintenance negligence were highlighted by one reviewer. Despite these criticisms, the establishment offers a variety of amenities including multiple dining options and accessibility features.
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Dunkin'
6408 W 95th St, Chicago Ridge, Illinois
The reviews highlight mixed experiences with service and product quality at this establishment. Some customers appreciate the friendly staff and coffee quality but have issues with specific products being incorrect or cold, such as hash browns and lattes. Pricing practices also raised concerns for one customer. The business offers a variety of services including curbside pickup, delivery, and dine-in options.
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Dunkin'
10301 Central Ave, Oak Lawn, Illinois
The establishment is known for its great coffee and desserts but faces criticism for poor customer service and incorrect orders. Some customers reported rude interactions at the drive-thru and issues with phone communication. Despite these service challenges, a few positive experiences were noted, including friendly staff members.