Thorntons logo

Thorntons

(3.5)

8012 W 111th St, Palos Hills, Illinois

Thorntons storefront

Summary

Customers appreciate the friendly and helpful staff at this location, often highlighting their pleasant interactions with employees. However, there are recurring issues related to payment systems and a lack of convenience amenities like lids for beverages. Some customers have also expressed dissatisfaction due to poor customer service in certain instances.

Pros

  • friendly and helpful staff
  • clean and well-stocked store
  • reward program with deals

Cons

  • problematic payment systems
  • lack of convenience amenities
  • poor phone customer service

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Coffee Available
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

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3.4

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The gas station is appreciated for its friendly staff and cleanliness, but some customers have experienced rude encounters with employees. While the donuts and coffee receive positive mentions, issues like high prices and limited parking are noted as drawbacks. A serious incident involving police at a customer's home due to a transaction failure has led to calls for boycotting.

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Dunkin'

3.8

10340 S Harlem Ave, Palos Hills, Illinois

The establishment is noted for its coffee and desserts but receives criticism for inconsistent service and poor cleanliness. Customers report rude staff behavior and incorrect orders, impacting the overall dining experience negatively. Despite providing various dining options, these issues seem to overshadow potential positives.

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Dunkin'

3.5

6707 W 111th St, Worth, Illinois

Reviews highlight inconsistent product quality and poor customer service at this location, with issues including ruined orders, poorly made food items, and rude staff behavior. However, the business provides various dining options and services like delivery, drive-through, dine-in, and takeout.

Thornton's logo

Thornton's

3.7

11120 S Ridgeland Ave, Worth, Illinois

The business receives mixed feedback primarily focused on service and cleanliness issues. While some customers appreciate the staff's accommodating nature, others criticize poor customer interactions and unsanitary conditions in certain areas. Gas quality is notably criticized for not meeting expectations. The store has a generally positive infrastructure with accessible facilities.

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Dunkin'

3.9

7847 W 95th St, Hickory Hills, Illinois

The business has received mixed reviews regarding its service and management quality. While some customers appreciate the quick service and great coffee, others have experienced issues with order accuracy and rude staff behavior. Concerns about cleanliness and potential health risks due to maintenance negligence were highlighted by one reviewer. Despite these criticisms, the establishment offers a variety of amenities including multiple dining options and accessibility features.

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Dunkin'

3.2

8831 W 95th St, Palos Hills, Illinois

The reviews highlight improvements under new ownership with better service and order accuracy. However, past issues with employee behavior and potential security risks at the drive-thru are concerning. The location is praised for its cleanliness and fast service.

Dunkin' logo

Dunkin'

3.9

12807 S Harlem Ave, Palos Heights, Illinois

The business receives mixed feedback, with some customers praising the quality of coffee and customer service, while others criticize price hikes and inconsistent food quality. The service has become less friendly and more costly over time, particularly highlighted by one review mentioning the high cost for a small meal and microwaved items. Despite these criticisms, the establishment offers several convenient services including drive-through and dine-in options.

Dunkin' logo

Dunkin'

3.0

9680 S Ridgeland Ave, Chicago Ridge, Illinois

The coffee shop has mixed reviews, with customers appreciating the quality of their donuts and friendly service but criticizing poor customer interactions, especially involving a manager named Aurora. Complaints about deceptive coffee practices and an uncooperative attitude from staff are prevalent. Despite these issues, the store maintains a clean environment and offers various dining options.