Dunkin' storefront

Summary

The business receives mixed feedback, with some customers praising the quality of coffee and customer service, while others criticize price hikes and inconsistent food quality. The service has become less friendly and more costly over time, particularly highlighted by one review mentioning the high cost for a small meal and microwaved items. Despite these criticisms, the establishment offers several convenient services including drive-through and dine-in options.

Pros

  • great coffee
  • positive customer service
  • convenient services

Cons

  • high prices
  • inconsistent food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-10PM
tuesday4AM-10PM
wednesday4AM-10PM
thursday4AM-10PM
friday4AM-10PM
saturday4AM-10PM
sunday5AM-10PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

5443 W 127th St, Crestwood, Illinois

The business offers a variety of service options and is popular for breakfast and working on laptops with a casual atmosphere. While some customers appreciate the fast drive-thru service and great coffee, others experience frequent order inaccuracies and poor customer interactions. The parking lot has significant issues, such as potholes and construction, impacting accessibility.

Dunkin' logo

Dunkin'

3.5

6707 W 111th St, Worth, Illinois

Reviews highlight inconsistent product quality and poor customer service at this location, with issues including ruined orders, poorly made food items, and rude staff behavior. However, the business provides various dining options and services like delivery, drive-through, dine-in, and takeout.

Thornton's logo

Thornton's

3.7

11120 S Ridgeland Ave, Worth, Illinois

The business receives mixed feedback primarily focused on service and cleanliness issues. While some customers appreciate the staff's accommodating nature, others criticize poor customer interactions and unsanitary conditions in certain areas. Gas quality is notably criticized for not meeting expectations. The store has a generally positive infrastructure with accessible facilities.

Thorntons logo

Thorntons

3.5

8012 W 111th St, Palos Hills, Illinois

Customers appreciate the friendly and helpful staff at this location, often highlighting their pleasant interactions with employees. However, there are recurring issues related to payment systems and a lack of convenience amenities like lids for beverages. Some customers have also expressed dissatisfaction due to poor customer service in certain instances.

Thorntons logo

Thorntons

3.4

10559 S Harlem Ave, Chicago Ridge, Illinois

The gas station is appreciated for its friendly staff and cleanliness, but some customers have experienced rude encounters with employees. While the donuts and coffee receive positive mentions, issues like high prices and limited parking are noted as drawbacks. A serious incident involving police at a customer's home due to a transaction failure has led to calls for boycotting.

Dunkin' logo

Dunkin'

3.7

13029 LaGrange Rd, Palos Park, Illinois

Reviews of this location present a mixed picture with some customers appreciating the service from specific employees and others criticizing poor service and long wait times. Complaints about rude staff and incorrect orders are prevalent, though there are mentions of good coffee quality and friendly interactions with certain staff members.

Dunkin' logo

Dunkin'

3.7

12150 S Cicero Ave, Alsip, Illinois

The reviews indicate dissatisfaction with service quality and cleanliness at this location. Customers experienced issues such as cold coffee, unclean bathrooms, rude staff, incorrect orders, and lack of in-store seating despite available drive-thru options. Despite these negatives, some positives include fast service and a casual atmosphere.

Dunkin' logo

Dunkin'

3.8

10340 S Harlem Ave, Palos Hills, Illinois

The establishment is noted for its coffee and desserts but receives criticism for inconsistent service and poor cleanliness. Customers report rude staff behavior and incorrect orders, impacting the overall dining experience negatively. Despite providing various dining options, these issues seem to overshadow potential positives.