Dunkin' logo

Dunkin'

(3.6)

25653 Lockport St, Plainfield, Illinois

Dunkin' storefront

Summary

The service at this establishment has received mixed feedback, with positive remarks about the quality of certain menu items and fast service but negative comments regarding customer interactions and pricing. Some customers appreciated the drive-through experience, while others reported poor customer service encounters that significantly affected their dining choices.

Pros

  • fast drive-thru service
  • excellent avocado toast
  • good coffee quality
  • quick onsite services
  • family-friendly environment

Cons

  • rude staff behavior
  • overcharging issue
  • high coffee prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7:30PM
tuesday4AM-7:30PM
wednesday4AM-7:30PM
thursday4AM-7PM
friday4AM-7:30PM
saturday4AM-7:30PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

15719 Division St, Plainfield, Illinois

Customers frequently report issues with coffee orders and overall service quality at this location. Despite having a variety of dining options and convenient services like curbside pickup and delivery, patrons have experienced repeated mistakes in their orders, particularly with beverages. The establishment offers breakfast and quick bites but falls short on consistency. However, it provides a family-friendly atmosphere with wheelchair accessibility.

The Donut Bros logo

The Donut Bros

4.6

23836 W 135th St Suite 107, Plainfield, Illinois

The Donut Bros is celebrated for its delicious and creatively crafted donuts, such as the bacon and vanilla cream donut holes, which are highlighted by patrons. The friendly and efficient service enhances the positive experience at this cozy and inviting spot. Despite some limitations like parking availability and higher prices, customers appreciate the value they receive from their purchases. The shop offers a pleasant environment for both solo dining and family visits.

Dunkin' logo

Dunkin'

4.0

13313 Illinois Rte 59, Plainfield, Illinois

The business offers a consistent and friendly service with an emphasis on customer satisfaction, particularly noted for its tasty donuts and coffee. It has been praised for clean surroundings and staff friendliness. However, there have been instances of order mix-ups, which suggest room for improvement in accuracy and attentiveness.

Dunkin' logo

Dunkin'

2.6

7825 Caton Farm Rd, Plainfield, Illinois

Customers appreciate the fast and friendly service at Dunkin', along with consistently high-quality coffee and breakfast offerings. The drive-thru is praised for efficiency in processing orders swiftly, but there are issues reported with order accuracy both in terms of preparation and delivery through various channels. Some patrons have experienced significant delays in receiving their food items when dining inside, which has led to frustration.

Dunkin' logo

Dunkin'

3.8

4708 Caton Farm Rd, Joliet, Illinois

The establishment offers a variety of appealing options including excellent coffee and quick service from friendly staff. However, there are instances of rudeness and inconsistency in order accuracy, which some customers find frustrating. Despite these issues, the environment is generally clean, with wheelchair accessibility being well-maintained.

Dunkin' logo

Dunkin'

3.9

22921 W Lincoln Hwy, Plainfield, Illinois

The establishment is praised for its fast and friendly service, with particular appreciation for the staff's demeanor. The food quality varies, while the coffee receives mixed reviews, with some customers expressing dissatisfaction regarding consistency. Recent management changes have reportedly impacted staffing levels during peak hours. An incident involving a coupon validation issue indicates occasional service hiccups. Parking is available but can be problematic.

Dunkin' logo

Dunkin'

2.8

5951 Theodore St, Plainfield, Illinois

The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.

Dunkin' logo

Dunkin'

4.3

11904 Illinois Rte 59, Plainfield, Illinois

The business receives high praise for its fast and friendly service, which consistently puts customers at ease. The staff is noted for their kindness, especially during busy times, adding to a positive customer experience. Reviewers appreciate the quality of food, particularly highlighting that orders are accurate and fresh. Despite these positives, some concerns include longer wait times for those inside compared to drive-through patrons. However, amenities such as Wi-Fi and various dining options add to its appeal.