
Summary
The business offers a mix of positive and negative experiences for customers. Many appreciate the friendly service and consistency in order accuracy at this location, which is praised for its polite staff. However, there are notable complaints about long wait times due to poor scheduling, unclean restrooms, and issues with refunds when errors occur. Management responsiveness seems lacking during peak hours, leading to frustration among patrons.
Pros
- consistent order accuracy
- friendly staff
- polite service
- fast working employees
Cons
- long wait times
- unclean restrooms
- refund issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Customers frequently report dissatisfaction with service accuracy and quality at this Dunkin' Donuts location. Issues such as incorrect orders and poor coffee preparation are common complaints. Despite the availability of various service options including curbside pickup and delivery, the overall experience is hindered by these recurring problems. However, there are positive mentions of the convenience due to free parking and some appreciation for certain menu items.

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Customers have mixed experiences with the establishment, praising its coffee and dessert offerings but noting issues with service quality and customer care. Instances of unprofessional behavior and inconsistency in order handling are highlighted, along with confusion over store hours. The business provides a variety of services including drive-thru, takeout, and dine-in options, and maintains an accessible environment.

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