Dunkin' storefront

Summary

The business offers a mix of positive and negative experiences for customers. Many appreciate the friendly service and consistency in order accuracy at this location, which is praised for its polite staff. However, there are notable complaints about long wait times due to poor scheduling, unclean restrooms, and issues with refunds when errors occur. Management responsiveness seems lacking during peak hours, leading to frustration among patrons.

Pros

  • consistent order accuracy
  • friendly staff
  • polite service
  • fast working employees

Cons

  • long wait times
  • unclean restrooms
  • refund issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday6AM-6PM
sunday6AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

174 Harvest Ln, Pocono Summit, Pennsylvania

The establishment offers a casual atmosphere with good options for breakfast and coffee, though service inconsistencies are noted. The environment is family-friendly with ample seating and accessible facilities. However, quality control issues have been reported in food preparation.

Dunkin' logo

Dunkin'

3.6

38 Sterling Rd, Mt Pocono, Pennsylvania

The business offers a range of services including curbside pickup and dine-in with an emphasis on great coffee. However, there are multiple customer complaints about service quality, such as rude staff and incorrect orders. Additionally, there are concerns regarding security and management handling, highlighting fraudulent activities by employees.

Dunkin' logo

Dunkin'

3.5

57 PA-940, Blakeslee, Pennsylvania

The business offers quick service and genuine staff interactions, especially noted during non-peak times like holidays. However, there are instances of poor in-store customer acknowledgment and chaotic management during busy periods. The drive-through can be slow, leading to frustration among customers.

Dunkin' logo

Dunkin'

3.5

515 Sterling Rd, Tobyhanna, Pennsylvania

Customers frequently report dissatisfaction with service accuracy and quality at this Dunkin' Donuts location. Issues such as incorrect orders and poor coffee preparation are common complaints. Despite the availability of various service options including curbside pickup and delivery, the overall experience is hindered by these recurring problems. However, there are positive mentions of the convenience due to free parking and some appreciation for certain menu items.

Dunkin' logo

Dunkin'

3.8

2055 PA-611, Swiftwater, Pennsylvania

Customers have mixed experiences with the establishment, praising its coffee and dessert offerings but noting issues with service quality and customer care. Instances of unprofessional behavior and inconsistency in order handling are highlighted, along with confusion over store hours. The business provides a variety of services including drive-thru, takeout, and dine-in options, and maintains an accessible environment.

Dunkin' logo

Dunkin'

2.7

1 Great Wolf Dr, Scotrun, Pennsylvania

The provided reviews indicate significant dissatisfaction with the service quality at this Dunkin' Donuts location. Customers repeatedly mention issues with incorrect orders, lack of responsiveness from staff, and a broken latte machine. The overall experience is described as negative, highlighting a lack of care from employees and poor operational efficiency.

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Dunkin'

3.7

3198 PA-115, Effort, Pennsylvania

The reviews reflect mixed experiences at this location, with some customers appreciating the friendly staff and good coffee, while others criticize poor service and operational issues. Complaints include unavailability of items like donuts, broken machines, long wait times, and rude customer interactions. Some patrons acknowledge the effort of employees to maintain a positive atmosphere despite these challenges.

Dunkin' logo

Dunkin'

3.8

1000 Premium Outlets Dr, Tannersville, Pennsylvania

Dunkin' offers a range of quality food and drinks with efficient service during non-peak hours, but experiences challenges with stock availability and occasional long wait times. The store provides various convenient service options including curbside pickup and delivery. While there are mixed reviews about staff friendliness and pricing discrepancies, the environment is generally appreciated for its cleanliness and accessibility.