Dunkin' logo

Dunkin'

(4.0)

251 Smith St, Providence, Rhode Island

Dunkin' storefront

Summary

The establishment offers fast and friendly service with a clean environment and tasty food and beverages. However, issues have been reported concerning order accuracy, such as incorrect drink sizes and excessive ice in iced coffee. Additionally, there were concerns about employee conduct and inconsistent product quality, like undercooked muffins.

Pros

  • Fast and friendly service
  • Clean and comfortable environment
  • Tasty food and beverages
  • Good parking availability
  • Variety of dining options

Cons

  • Incorrect order sizes
  • Excessive ice in drinks
  • Inappropriate employee conduct
  • Undercooked baked goods

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

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2.6

Food Court, 5515 Providence Pl 3rd floor, Providence, Rhode Island

The reviews highlight significant dissatisfaction with employee behavior and service efficiency at the location. Multiple instances of rudeness and poor food preparation have been reported, leading to a generally negative experience for customers. Despite having some positive aspects like vegetarian options and fast coffee, these are overshadowed by the numerous issues raised.

Dunkin' logo

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3.9

14 Pleasant Valley Pkwy, Providence, Rhode Island

The business offers a mix of positive and negative experiences. Customers appreciate the fast drive-through service and friendly staff interactions, along with consistently praised coffee quality. However, there are issues with staff prioritization and occasional poor food quality. The ambiance can be loud, impacting the dining experience. Despite these drawbacks, various amenities like free parking and accessibility options enhance customer convenience.

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4.1

50 Admiral St, North Providence, Rhode Island

The Dunkin' Donuts location receives mixed reviews with praise for its cleanliness and friendly service contrasted by concerns over order accuracy and customer service issues. The store is noted for being consistently busy and having a positive work environment among staff, though there have been complaints about unprofessional behavior and incorrect orders. Despite some negative experiences, the establishment maintains several appealing features including a variety of dining options, accessibility accommodations, and multiple service offerings.

Dunkin' logo

Dunkin'

3.8

81 Washington St, Providence, Rhode Island

The establishment provides friendly service with a clean environment and excellent coffee options. However, cleanliness varies significantly across different visits, and some customers report slow service due to staff distractions. The food quality is generally praised but inconsistently available, especially later in the day.

Dunkin' logo

Dunkin'

4.1

141 Westminster St, Providence, Rhode Island

The establishment has mixed reviews regarding customer service and cleanliness. While some customers appreciate specific employees' efforts during busy times, there are consistent complaints about slow service and unprofessional behavior from staff. Cleanliness seems to be an ongoing issue as mentioned in multiple reviews.

Dunkin' logo

Dunkin'

3.4

579 Atwells Ave Unit 3 Bldg E, Providence, Rhode Island

The business offers excellent service during the day with friendly and efficient staff, particularly noted for their coffee quality. However, after 3 PM, the service deteriorates due to staffing issues and a lack of motivation among employees. Customers appreciate the clean environment and quick service but are frustrated by long wait times and high prices. The store's focus on drive-thru over other services also leads to customer dissatisfaction.

Dunkin' logo

Dunkin'

2.3

75 Clifford St, Providence, Rhode Island

The Dunkin' Donuts location has received mixed feedback from customers. Several reviews highlight unprofessional and rude staff behavior, with particular criticism aimed at the manager's handling of complaints. Despite this, some patrons appreciate the quality of certain items like doughnuts and coffee. Operational issues such as incorrect order fulfillment and inefficient use of the 'order ahead' feature were also noted.

Dunkin' logo

Dunkin'

4.5

Providence College, 1 Cunningham Sq, Providence, Rhode Island

The establishment is praised for its friendly service and good food quality, making it a popular choice among students and visitors. It offers a variety of services including takeout and dine-in options, with an emphasis on family-friendly dining. The accessibility features include wheelchair access, enhancing convenience for all customers.