Dunkin' logo

Dunkin'

(3.4)

579 Atwells Ave Unit 3 Bldg E, Providence, Rhode Island

Dunkin' storefront

Summary

The business offers excellent service during the day with friendly and efficient staff, particularly noted for their coffee quality. However, after 3 PM, the service deteriorates due to staffing issues and a lack of motivation among employees. Customers appreciate the clean environment and quick service but are frustrated by long wait times and high prices. The store's focus on drive-thru over other services also leads to customer dissatisfaction.

Pros

  • excellent coffee quality
  • friendly morning staff
  • clean environment
  • fast daytime service
  • comfortable seating

Cons

  • slow afternoon service
  • high prices
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday4AM-8PM

Location

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3.9

14 Pleasant Valley Pkwy, Providence, Rhode Island

The business offers a mix of positive and negative experiences. Customers appreciate the fast drive-through service and friendly staff interactions, along with consistently praised coffee quality. However, there are issues with staff prioritization and occasional poor food quality. The ambiance can be loud, impacting the dining experience. Despite these drawbacks, various amenities like free parking and accessibility options enhance customer convenience.

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4.0

51 Manton Ave, Providence, Rhode Island

The business offers a casual atmosphere with a focus on coffee and comfort food, attracting college students and families. While the service is praised for being fast and friendly, there are recurring issues with order accuracy and employee training. The environment is wheelchair accessible and provides various dining options.

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4.2

270 Academy Ave, Providence, Rhode Island

The business offers a range of dining options and services including breakfast, dine-in, takeout, delivery, and curbside pickup. It is popular for its coffee and comfort food offerings but has received mixed reviews regarding customer service. Some customers reported unfriendly interactions with staff, while others appreciated the quick service. The establishment provides several amenities such as free parking, restrooms, and Wi-Fi, making it accessible to families, college students, and tourists.

Dunkin' logo

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4.0

251 Smith St, Providence, Rhode Island

The establishment offers fast and friendly service with a clean environment and tasty food and beverages. However, issues have been reported concerning order accuracy, such as incorrect drink sizes and excessive ice in iced coffee. Additionally, there were concerns about employee conduct and inconsistent product quality, like undercooked muffins.

Dunkin' logo

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3.9

315 Broad St, Providence, Rhode Island

The reviews indicate dissatisfaction with the service quality and accuracy of orders at this location, highlighted by repeated incidents of incorrect items being served and poor customer interactions. Despite these issues, the establishment is noted for its consistent offering of popular menu items and a clean environment. Many customers appreciate the convenience options available, like curbside pickup and drive-through, but are disappointed with the lack of seating.

Dunkin' logo

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2.6

Food Court, 5515 Providence Pl 3rd floor, Providence, Rhode Island

The reviews highlight significant dissatisfaction with employee behavior and service efficiency at the location. Multiple instances of rudeness and poor food preparation have been reported, leading to a generally negative experience for customers. Despite having some positive aspects like vegetarian options and fast coffee, these are overshadowed by the numerous issues raised.

Dunkin' logo

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3.8

81 Washington St, Providence, Rhode Island

The establishment provides friendly service with a clean environment and excellent coffee options. However, cleanliness varies significantly across different visits, and some customers report slow service due to staff distractions. The food quality is generally praised but inconsistently available, especially later in the day.

Dunkin' logo

Dunkin'

3.7

552 Cranston St, Providence, Rhode Island

The Dunkin' Donuts location reviewed offers a mix of positive and negative experiences. Customers appreciate the diverse menu, convenient service options like drive-through and curbside pickup, as well as its friendly atmosphere with air conditioning. However, customer service at this location has been criticized for being rude and unprofessional. Additionally, while food quality can be inconsistent, the establishment is noted for having a variety of seating arrangements including wheelchair accessibility.