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Dunkin'

(2.6)

Food Court, 5515 Providence Pl 3rd floor, Providence, Rhode Island

Dunkin' storefront

Summary

The reviews highlight significant dissatisfaction with employee behavior and service efficiency at the location. Multiple instances of rudeness and poor food preparation have been reported, leading to a generally negative experience for customers. Despite having some positive aspects like vegetarian options and fast coffee, these are overshadowed by the numerous issues raised.

Pros

  • Vegetarian options available
  • Fast coffee service
  • Casual atmosphere

Cons

  • Rude employee behavior
  • Long wait times
  • Inconsistent food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday9AM-8PM
tuesday9AM-8PM
wednesday10AM-6PM
thursday9AM-8PM
friday9AM-9PM
saturday9AM-9PM
sunday10AM-6PM

Location

Other Donut Shops Nearby

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Dunkin'

3.8

81 Washington St, Providence, Rhode Island

The establishment provides friendly service with a clean environment and excellent coffee options. However, cleanliness varies significantly across different visits, and some customers report slow service due to staff distractions. The food quality is generally praised but inconsistently available, especially later in the day.

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Dunkin'

4.1

141 Westminster St, Providence, Rhode Island

The establishment has mixed reviews regarding customer service and cleanliness. While some customers appreciate specific employees' efforts during busy times, there are consistent complaints about slow service and unprofessional behavior from staff. Cleanliness seems to be an ongoing issue as mentioned in multiple reviews.

Dunkin' logo

Dunkin'

4.0

251 Smith St, Providence, Rhode Island

The establishment offers fast and friendly service with a clean environment and tasty food and beverages. However, issues have been reported concerning order accuracy, such as incorrect drink sizes and excessive ice in iced coffee. Additionally, there were concerns about employee conduct and inconsistent product quality, like undercooked muffins.

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Dunkin'

3.9

14 Pleasant Valley Pkwy, Providence, Rhode Island

The business offers a mix of positive and negative experiences. Customers appreciate the fast drive-through service and friendly staff interactions, along with consistently praised coffee quality. However, there are issues with staff prioritization and occasional poor food quality. The ambiance can be loud, impacting the dining experience. Despite these drawbacks, various amenities like free parking and accessibility options enhance customer convenience.

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Dunkin'

2.3

75 Clifford St, Providence, Rhode Island

The Dunkin' Donuts location has received mixed feedback from customers. Several reviews highlight unprofessional and rude staff behavior, with particular criticism aimed at the manager's handling of complaints. Despite this, some patrons appreciate the quality of certain items like doughnuts and coffee. Operational issues such as incorrect order fulfillment and inefficient use of the 'order ahead' feature were also noted.

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Dunkin'

4.1

50 Admiral St, North Providence, Rhode Island

The Dunkin' Donuts location receives mixed reviews with praise for its cleanliness and friendly service contrasted by concerns over order accuracy and customer service issues. The store is noted for being consistently busy and having a positive work environment among staff, though there have been complaints about unprofessional behavior and incorrect orders. Despite some negative experiences, the establishment maintains several appealing features including a variety of dining options, accessibility accommodations, and multiple service offerings.

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Dunkin'

3.9

315 Broad St, Providence, Rhode Island

The reviews indicate dissatisfaction with the service quality and accuracy of orders at this location, highlighted by repeated incidents of incorrect items being served and poor customer interactions. Despite these issues, the establishment is noted for its consistent offering of popular menu items and a clean environment. Many customers appreciate the convenience options available, like curbside pickup and drive-through, but are disappointed with the lack of seating.

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Dunkin'

3.4

579 Atwells Ave Unit 3 Bldg E, Providence, Rhode Island

The business offers excellent service during the day with friendly and efficient staff, particularly noted for their coffee quality. However, after 3 PM, the service deteriorates due to staffing issues and a lack of motivation among employees. Customers appreciate the clean environment and quick service but are frustrated by long wait times and high prices. The store's focus on drive-thru over other services also leads to customer dissatisfaction.