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Summary
The Dunkin' Donuts location receives mixed feedback from customers. Positive comments highlight clean facilities, friendly and attentive staff, and a good selection of donuts available post-morning rush. On the negative side, there are reports of inconsistent service, particularly in order accuracy and staff interactions at the drive-through. High prices for certain items and occasional rudeness from management were also noted.
Pros
- clean environment
- friendly staff
- good coffee quality
- post-rush donut variety
- varied service options
Cons
- inconsistent service
- high prices for items
- rude management interactions
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Honeycomb Cafe
132 Pleasant Hill Rd, Scarborough, Maine
The business offers a cozy and casual atmosphere with a focus on breakfast items and comfort food, featuring great coffee options. It provides various service methods including dine-in, takeout, delivery, and curbside pickup, all in an LGBTQ+ friendly environment. The staff is noted for being friendly and accommodating. While praised for its fresh ingredients and creative menu, some customers suggest certain offerings could be improved.
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The Holy Donut
398 US-1, Scarborough, Maine
The bakery offers a variety of unique and delicious donuts such as the holy lemon cannoli and potato donuts, which have received positive feedback for their taste and texture. The service is noted to be friendly, with helpful staff providing recommendations, especially for gluten-free and vegan options. While the coffee is considered average, the ambiance is described as casual with a unique theme that extends even to the parking lot colors. Accessibility features include wheelchair-friendly entrances and restrooms.
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Dunkin'
818 Main St, South Portland, Maine
The reviews indicate a generally negative experience with the service at this Dunkin' location. Common complaints include poor coffee quality, disorganized and slow service, incorrect orders, and inadequate employee performance. Despite some positive remarks about cleanliness and atmosphere, these issues overshadow the potential positives.
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Dunkin'
284 Payne Rd, Scarborough, Maine
The establishment offers a range of services including drive-thru, curbside pickup, delivery, and dine-in options, with an emphasis on coffee and breakfast. Customers have reported rude and unprofessional staff behavior, particularly in the drive-thru service. The environment is casual and family-friendly, but there are complaints about inconsistent food availability and service attitudes.
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Dunkin'
325 Gorham Rd, South Portland, Maine
The business appears to have a significant decline in service quality and customer satisfaction post-acquisition. Customers frequently complain about incorrect orders, unprofessional staff behavior, long wait times, and poor food quality. Despite the positive aspects like good coffee and comfortable environment for working on laptops, issues with drive-through service, staff demeanor, and food preparation are persistent negatives affecting overall experience.
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Dunkin'
73 County Rd, Westbrook, Maine
The establishment is known for its excellent coffee and fast service, especially appreciated by those on the go. Some customers have had positive experiences with friendly staff, while others reported significant issues such as finding a fly in their coffee, indicating potential lapses in hygiene. The drive-through wait times were notably long despite low customer volume, suggesting operational inefficiencies.
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Dunkin'
617 Broadway, South Portland, Maine
The establishment offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast offerings. While some customers appreciate the friendly service and quality beverages, there are concerns about employee hygiene and order accuracy. The environment seems to have cleanliness issues based on several reviews.
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Dunkin'
Westgate Shopping Center, 1412 Congress St, Portland, Maine
The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.