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Dunkin'
Westgate Shopping Center, 1412 Congress St, Portland, Maine
Summary
The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.
Pros
- fast friendly service
- clean environment
- variety of seating options
- good for working on laptop
- great coffee
Cons
- burnt hash browns
- unempathetic staff response
- coffee taste disappointment
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Tony's Donut Shop
9 Bolton St, Portland, Maine
Tony's is a beloved local establishment known for its delicious and flavorful donuts. Customers appreciate the friendly service and clean environment, though some have noted issues with product freshness. The bakery offers takeout options but lacks delivery services.
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Dunkin'
325 St John St, Portland, Maine
The Dunkin' Donuts on St. John Street has mixed reviews regarding service and food quality. While some customers appreciate the cleanliness and friendly staff, others criticize inconsistent drink preparation and rude behavior from certain employees. The establishment is noted for its welcoming atmosphere and various dining options.
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The Holy Donut
194 Park Ave, Portland, Maine
Holy Donut offers a unique take on traditional donuts by incorporating Maine potato flour for an interesting texture and dense cake style. They are renowned for their creative flavors like apple cider glazed and triple berry, with seasonal varieties that attract many enthusiasts. While the quality of both donuts and coffee receives praise, some find them to be just satisfactory without being extraordinary. The business is praised for its fast service and clean environment but falls short on accessibility features and parking options.
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Dunkin'
191 Marginal Way Suite D, Portland, Maine
The reviews for this Dunkin' Donuts location highlight a mix of customer experiences with both commendable and problematic aspects. Customers appreciate the fast service and cleanliness but are frustrated by rude employees and occasional order mishaps. Some issues include incorrect orders, lack of communication regarding inventory or packaging changes, and perceived employee behavior problems.
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Dunkin'
29 Main St, Westbrook, Maine
The business offers a mix of positive and negative experiences among customers. Several reviews highlight the friendly service and quality coffee and donuts, making it a popular choice for quick bites and comfort food. However, there are significant concerns about rude staff behavior and poor customer service during interactions at the drive-thru. The business is accessible with various dining options including curbside pickup, delivery, and dine-in services.
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Dunkin'
325 Gorham Rd, South Portland, Maine
The business appears to have a significant decline in service quality and customer satisfaction post-acquisition. Customers frequently complain about incorrect orders, unprofessional staff behavior, long wait times, and poor food quality. Despite the positive aspects like good coffee and comfortable environment for working on laptops, issues with drive-through service, staff demeanor, and food preparation are persistent negatives affecting overall experience.
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The Holy Donut
177 Commercial St, Portland, Maine
The donut shop offers a variety of unique and tasty options like potato-based donuts and has friendly service with a casual atmosphere. While the in-store experience is positive for those who enjoy trying new flavors, there are some downsides such as high prices and limited parking availability. The location provides an inviting environment for solo dining and families, but lacks certain amenities like delivery services.
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Dunkin'
601 Warren Ave, Portland, Maine
The reviews highlight mixed experiences at Dunkin' Donuts in Portland, ME, with specific concerns about staff behavior and product quality. While some customers appreciate the convenience of service options like delivery and drive-through, others have faced issues such as incorrect orders and poor customer interactions. The donuts are noted to be getting smaller despite rising prices, and there are complaints about coffee options. However, features like a diverse menu for various meals and family-friendly atmosphere remain appealing.