Dunkin' logo

Dunkin'

(3.9)

Westgate Shopping Center, 1412 Congress St, Portland, Maine

Dunkin' storefront

Summary

The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.

Pros

  • fast friendly service
  • clean environment
  • variety of seating options
  • good for working on laptop
  • great coffee

Cons

  • burnt hash browns
  • unempathetic staff response
  • coffee taste disappointment

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-6PM
sunday5AM-6PM

Location

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Dunkin' logo

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The Holy Donut logo

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Dunkin' logo

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The reviews highlight mixed experiences at Dunkin' Donuts in Portland, ME, with specific concerns about staff behavior and product quality. While some customers appreciate the convenience of service options like delivery and drive-through, others have faced issues such as incorrect orders and poor customer interactions. The donuts are noted to be getting smaller despite rising prices, and there are complaints about coffee options. However, features like a diverse menu for various meals and family-friendly atmosphere remain appealing.