Summary
The reviews highlight mixed experiences at Dunkin' Donuts in Portland, ME, with specific concerns about staff behavior and product quality. While some customers appreciate the convenience of service options like delivery and drive-through, others have faced issues such as incorrect orders and poor customer interactions. The donuts are noted to be getting smaller despite rising prices, and there are complaints about coffee options. However, features like a diverse menu for various meals and family-friendly atmosphere remain appealing.
Pros
- Convenient service options
- Variety of meal offerings
- Family-friendly atmosphere
- Casual environment
- Diverse breakfast choices
Cons
- Rude staff interactions
- Incorrect order fulfillment
- Reduced donut size
- Cold food issues
- Poor coffee quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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73 County Rd, Westbrook, Maine
The establishment is known for its excellent coffee and fast service, especially appreciated by those on the go. Some customers have had positive experiences with friendly staff, while others reported significant issues such as finding a fly in their coffee, indicating potential lapses in hygiene. The drive-through wait times were notably long despite low customer volume, suggesting operational inefficiencies.
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325 St John St, Portland, Maine
The Dunkin' Donuts on St. John Street has mixed reviews regarding service and food quality. While some customers appreciate the cleanliness and friendly staff, others criticize inconsistent drink preparation and rude behavior from certain employees. The establishment is noted for its welcoming atmosphere and various dining options.