Dunkin'

29 Main St, Westbrook, Maine

The business offers a mix of positive and negative experiences among customers. Several reviews highlight the friendly service and quality coffee and donuts, making it a popular choice for quick bites and comfort food. However, there are significant concerns about rude staff behavior and poor customer service during interactions at the drive-thru. The business is accessible with various dining options including curbside pickup, delivery, and dine-in services.

73 County Rd, Westbrook, Maine

The establishment is known for its excellent coffee and fast service, especially appreciated by those on the go. Some customers have had positive experiences with friendly staff, while others reported significant issues such as finding a fly in their coffee, indicating potential lapses in hygiene. The drive-through wait times were notably long despite low customer volume, suggesting operational inefficiencies.

601 Warren Ave, Portland, Maine

The reviews highlight mixed experiences at Dunkin' Donuts in Portland, ME, with specific concerns about staff behavior and product quality. While some customers appreciate the convenience of service options like delivery and drive-through, others have faced issues such as incorrect orders and poor customer interactions. The donuts are noted to be getting smaller despite rising prices, and there are complaints about coffee options. However, features like a diverse menu for various meals and family-friendly atmosphere remain appealing.

593 Lower Main St, Gorham, Maine

The business has a mixed reputation due to varying service experiences and operational issues. Customers appreciate the friendly staff, fast service, and comfortable environment for solo dining and working. However, there are complaints about confusing ordering processes and inconsistent adherence to advertised hours, affecting customer satisfaction.

24 Bridgton Rd, Westbrook, Maine

The business is praised for its friendly and efficient staff who ensure quick service even during busy times. Customers appreciate the thorough mixing of coffee with non-dairy creamers, highlighting attention to detail. Despite some negative feedback on food orders not meeting expectations, many customers plan to return due to the positive experience. Renovations have also contributed to increased popularity.

91 County Rd, Scarborough, Maine

The Dunkin' location received mixed reviews with some customers experiencing service and quality issues, while others appreciated the staff's kindness and cleanliness. Common complaints include poor management responses to product quality concerns, such as mold in drinks, and unexpected food items causing allergic reactions. Despite these issues, several customers noted friendly interactions with employees.

325 Gorham Rd, South Portland, Maine

The business appears to have a significant decline in service quality and customer satisfaction post-acquisition. Customers frequently complain about incorrect orders, unprofessional staff behavior, long wait times, and poor food quality. Despite the positive aspects like good coffee and comfortable environment for working on laptops, issues with drive-through service, staff demeanor, and food preparation are persistent negatives affecting overall experience.

Westgate Shopping Center, 1412 Congress St, Portland, Maine

The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.