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Dunkin'
91 County Rd, Scarborough, Maine
Phone: +1 207-839-9444
Website: locations.dunkindonuts.com
Summary
The Dunkin' location received mixed reviews with some customers experiencing service and quality issues, while others appreciated the staff's kindness and cleanliness. Common complaints include poor management responses to product quality concerns, such as mold in drinks, and unexpected food items causing allergic reactions. Despite these issues, several customers noted friendly interactions with employees.
Pros
- friendly staff
- clean environment
- quick service
- wide menu
Cons
- product quality issues
- poor management response
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
73 County Rd, Westbrook, Maine
The establishment is known for its excellent coffee and fast service, especially appreciated by those on the go. Some customers have had positive experiences with friendly staff, while others reported significant issues such as finding a fly in their coffee, indicating potential lapses in hygiene. The drive-through wait times were notably long despite low customer volume, suggesting operational inefficiencies.
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Dunkin'
742 Main St, Westbrook, Maine
The business is praised for its consistently excellent coffee and fast, friendly service even during busy times. Customers appreciate the clean environment and efficient staff. However, there are complaints about watered-down coffee and a restrictive drive-thru policy. The location is accessible with ample parking.
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Dunkin'
284 Payne Rd, Scarborough, Maine
The establishment offers a range of services including drive-thru, curbside pickup, delivery, and dine-in options, with an emphasis on coffee and breakfast. Customers have reported rude and unprofessional staff behavior, particularly in the drive-thru service. The environment is casual and family-friendly, but there are complaints about inconsistent food availability and service attitudes.
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Dunkin'
593 Lower Main St, Gorham, Maine
The business has a mixed reputation due to varying service experiences and operational issues. Customers appreciate the friendly staff, fast service, and comfortable environment for solo dining and working. However, there are complaints about confusing ordering processes and inconsistent adherence to advertised hours, affecting customer satisfaction.
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Dunkin'
325 Gorham Rd, South Portland, Maine
The business appears to have a significant decline in service quality and customer satisfaction post-acquisition. Customers frequently complain about incorrect orders, unprofessional staff behavior, long wait times, and poor food quality. Despite the positive aspects like good coffee and comfortable environment for working on laptops, issues with drive-through service, staff demeanor, and food preparation are persistent negatives affecting overall experience.
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Dunkin'
29 Main St, Westbrook, Maine
The business offers a mix of positive and negative experiences among customers. Several reviews highlight the friendly service and quality coffee and donuts, making it a popular choice for quick bites and comfort food. However, there are significant concerns about rude staff behavior and poor customer service during interactions at the drive-thru. The business is accessible with various dining options including curbside pickup, delivery, and dine-in services.
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The Holy Donut
398 US-1, Scarborough, Maine
The bakery offers a variety of unique and delicious donuts such as the holy lemon cannoli and potato donuts, which have received positive feedback for their taste and texture. The service is noted to be friendly, with helpful staff providing recommendations, especially for gluten-free and vegan options. While the coffee is considered average, the ambiance is described as casual with a unique theme that extends even to the parking lot colors. Accessibility features include wheelchair-friendly entrances and restrooms.
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Dunkin'
818 Main St, South Portland, Maine
The reviews indicate a generally negative experience with the service at this Dunkin' location. Common complaints include poor coffee quality, disorganized and slow service, incorrect orders, and inadequate employee performance. Despite some positive remarks about cleanliness and atmosphere, these issues overshadow the potential positives.