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Summary
The service at this establishment appears to have mixed reviews with some customers expressing dissatisfaction with the execution of simple tasks such as adding cream cheese on a bagel and errors in drink orders. While there are complaints about staff attitudes and incorrect orders, many appreciate the fast service and cleanliness. The drive-through seems particularly problematic, contributing to longer wait times and customer frustration.
Pros
- excellent coffee
- fast friendly service
- clean environment
- vegetarian options
- free parking
Cons
- incorrect orders
- poor drive-through service
- lack of attention to detail
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
24 Bridgton Rd, Westbrook, Maine
The business is praised for its friendly and efficient staff who ensure quick service even during busy times. Customers appreciate the thorough mixing of coffee with non-dairy creamers, highlighting attention to detail. Despite some negative feedback on food orders not meeting expectations, many customers plan to return due to the positive experience. Renovations have also contributed to increased popularity.
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Dunkin'
601 Warren Ave, Portland, Maine
The reviews highlight mixed experiences at Dunkin' Donuts in Portland, ME, with specific concerns about staff behavior and product quality. While some customers appreciate the convenience of service options like delivery and drive-through, others have faced issues such as incorrect orders and poor customer interactions. The donuts are noted to be getting smaller despite rising prices, and there are complaints about coffee options. However, features like a diverse menu for various meals and family-friendly atmosphere remain appealing.
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Dunkin'
65 Gray Rd, Falmouth, Maine
The business provides a mixed experience with some excellent coffee and service, but inconsistency in food quality and employee behavior has been noted. The environment is generally clean, though there are issues with parking. It offers various dining options and services including drive-through and delivery.
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Dunkin'
29 Main St, Westbrook, Maine
The business offers a mix of positive and negative experiences among customers. Several reviews highlight the friendly service and quality coffee and donuts, making it a popular choice for quick bites and comfort food. However, there are significant concerns about rude staff behavior and poor customer service during interactions at the drive-thru. The business is accessible with various dining options including curbside pickup, delivery, and dine-in services.
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Dunkin'
191 Marginal Way Suite D, Portland, Maine
The reviews for this Dunkin' Donuts location highlight a mix of customer experiences with both commendable and problematic aspects. Customers appreciate the fast service and cleanliness but are frustrated by rude employees and occasional order mishaps. Some issues include incorrect orders, lack of communication regarding inventory or packaging changes, and perceived employee behavior problems.
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Dunkin'
Westgate Shopping Center, 1412 Congress St, Portland, Maine
The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.
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Tony's Donut Shop
9 Bolton St, Portland, Maine
Tony's is a beloved local establishment known for its delicious and flavorful donuts. Customers appreciate the friendly service and clean environment, though some have noted issues with product freshness. The bakery offers takeout options but lacks delivery services.
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The Holy Donut
194 Park Ave, Portland, Maine
Holy Donut offers a unique take on traditional donuts by incorporating Maine potato flour for an interesting texture and dense cake style. They are renowned for their creative flavors like apple cider glazed and triple berry, with seasonal varieties that attract many enthusiasts. While the quality of both donuts and coffee receives praise, some find them to be just satisfactory without being extraordinary. The business is praised for its fast service and clean environment but falls short on accessibility features and parking options.