Dunkin' storefront

Summary

The Dunkin' Donuts on St. John Street has mixed reviews regarding service and food quality. While some customers appreciate the cleanliness and friendly staff, others criticize inconsistent drink preparation and rude behavior from certain employees. The establishment is noted for its welcoming atmosphere and various dining options.

Pros

  • clean environment
  • friendly staff
  • wide variety of offerings
  • convenient service options

Cons

  • inconsistent coffee quality
  • rude employee interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-8PM

Location

Other Donut Shops Nearby

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The Holy Donut

4.6

194 Park Ave, Portland, Maine

Holy Donut offers a unique take on traditional donuts by incorporating Maine potato flour for an interesting texture and dense cake style. They are renowned for their creative flavors like apple cider glazed and triple berry, with seasonal varieties that attract many enthusiasts. While the quality of both donuts and coffee receives praise, some find them to be just satisfactory without being extraordinary. The business is praised for its fast service and clean environment but falls short on accessibility features and parking options.

Tony's Donut Shop logo

Tony's Donut Shop

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Tony's is a beloved local establishment known for its delicious and flavorful donuts. Customers appreciate the friendly service and clean environment, though some have noted issues with product freshness. The bakery offers takeout options but lacks delivery services.

Dunkin' logo

Dunkin'

3.9

Westgate Shopping Center, 1412 Congress St, Portland, Maine

The Dunkin' Donuts location received mixed reviews about the quality of food and customer service. While some customers appreciated the fast and friendly service along with clean surroundings, others were disappointed by burnt hash browns and unempathetic staff response. The coffee offerings had varied feedback, with one user expressing dissatisfaction with a pumpkin ice chai latte's taste.

Dunkin' logo

Dunkin'

2.9

191 Marginal Way Suite D, Portland, Maine

The reviews for this Dunkin' Donuts location highlight a mix of customer experiences with both commendable and problematic aspects. Customers appreciate the fast service and cleanliness but are frustrated by rude employees and occasional order mishaps. Some issues include incorrect orders, lack of communication regarding inventory or packaging changes, and perceived employee behavior problems.

The Holy Donut logo

The Holy Donut

4.5

177 Commercial St, Portland, Maine

The donut shop offers a variety of unique and tasty options like potato-based donuts and has friendly service with a casual atmosphere. While the in-store experience is positive for those who enjoy trying new flavors, there are some downsides such as high prices and limited parking availability. The location provides an inviting environment for solo dining and families, but lacks certain amenities like delivery services.

Dunkin' logo

Dunkin'

3.5

617 Broadway, South Portland, Maine

The establishment offers a variety of services including drive-through and dine-in options with highlights such as great coffee and breakfast offerings. While some customers appreciate the friendly service and quality beverages, there are concerns about employee hygiene and order accuracy. The environment seems to have cleanliness issues based on several reviews.

Dunkin' logo

Dunkin'

3.4

325 Gorham Rd, South Portland, Maine

The business appears to have a significant decline in service quality and customer satisfaction post-acquisition. Customers frequently complain about incorrect orders, unprofessional staff behavior, long wait times, and poor food quality. Despite the positive aspects like good coffee and comfortable environment for working on laptops, issues with drive-through service, staff demeanor, and food preparation are persistent negatives affecting overall experience.

Dunkin' logo

Dunkin'

4.0

29 Main St, Westbrook, Maine

The business offers a mix of positive and negative experiences among customers. Several reviews highlight the friendly service and quality coffee and donuts, making it a popular choice for quick bites and comfort food. However, there are significant concerns about rude staff behavior and poor customer service during interactions at the drive-thru. The business is accessible with various dining options including curbside pickup, delivery, and dine-in services.