Summary
The location offers a casual atmosphere with efficient service and a clean environment but has some customer service issues. While the food like donuts is appreciated, there are concerns about employee behavior and inconsistent product quality. Parking can be challenging despite being free.
Pros
- clean environment
- efficient staff
- casual atmosphere
- good team dynamics
Cons
- poor customer service
- inconsistent food quality
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Donut King
3727 University Blvd W, Kensington, Maryland
This neighborhood eatery offers a cozy and friendly dining experience with good portion sizes and tasty breakfast options like omelettes and donuts. While the coffee is decent, it's noted to be pricier than competitors for specialty drinks. The staff varies in friendliness, but many customers appreciate their efficiency. Limited parking can be an issue due to the small strip location.
Dunkin'
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Customers appreciate the quality of coffee and desserts but are frequently disappointed with underfilled drinks and inconsistent beverage temperatures. The drive-thru is convenient, yet some patrons find interactions with staff uncomfortable due to a particular supervisor's management style. Additionally, there are concerns about pricing discrepancies and limited milk availability for kids.
Dunkin'
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Customers appreciate the fast service and convenient meal deals at this Dunkin location, especially for breakfast options like coffee and sandwiches. However, there are concerns about inconsistent order accuracy and long lines during peak times. The environment is generally clean but lacks in some areas of customer interaction and attentiveness.
Dunkin'
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The establishment offers a range of services and features that appeal to various customer needs, including breakfast and lunch options with takeout and dine-in availability. However, there are noted issues with staff communication and order accuracy, leading to customer dissatisfaction in some cases.
Dunkin'
10625 Connecticut Ave, Kensington, Maryland
The business offers a warm and friendly atmosphere with engaging customer service, particularly highlighted by employees like Elijah. While the coffee is praised, there are occasional quality issues with food items, such as mold on specific products. The location provides free parking options and has accessible features for wheelchair users.
Dunkin'
1800 Rockville Pike, Rockville, Maryland
The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.
Dunkin'
Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland
The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.
Duck Donuts
1327 Rockville Pike, Rockville, Maryland
Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.