Dunkin'
Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland
Summary
The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.
Pros
- excellent coffee
- fast friendly service
- clean environment
Cons
- declining service quality
- inconsistent food prep
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Duck Donuts
1327 Rockville Pike, Rockville, Maryland
Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.
Dunkin'
1800 Rockville Pike, Rockville, Maryland
The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.
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865 Rockville Pike, Rockville, Maryland
The business offers a variety of breakfast items including delicious donuts and coffee, with fast service highlighted by several customers. However, there are issues with order accuracy and customer service consistency. The environment is family-friendly with convenient amenities like free parking and multiple dining options.
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14801 Southlawn Ln, Rockville, Maryland
This Dunkin' Donuts location is praised for its exceptional service and unique drink dispensing system. Managers like Brenda, Angeles, and Samantha contribute to a positive customer experience. The coffee quality is highlighted as a standout feature, although there are occasional issues with ice coffee consistency. Accessibility features ensure the venue is inclusive, with options for various dining preferences including takeout, delivery, and dine-in.
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13810 Connecticut Ave, Aspen Hill, Maryland
Customers appreciate the quality of coffee and desserts but are frequently disappointed with underfilled drinks and inconsistent beverage temperatures. The drive-thru is convenient, yet some patrons find interactions with staff uncomfortable due to a particular supervisor's management style. Additionally, there are concerns about pricing discrepancies and limited milk availability for kids.
Dunkin'
11530 Rockville Pike, Rockville, Maryland
Customers appreciate the fast service and convenient meal deals at this Dunkin location, especially for breakfast options like coffee and sandwiches. However, there are concerns about inconsistent order accuracy and long lines during peak times. The environment is generally clean but lacks in some areas of customer interaction and attentiveness.
Dunkin'
13874 Georgia Ave, Silver Spring, Maryland
The establishment offers a range of services and features that appeal to various customer needs, including breakfast and lunch options with takeout and dine-in availability. However, there are noted issues with staff communication and order accuracy, leading to customer dissatisfaction in some cases.
Dunkin'
12200 Veirs Mill Rd, Silver Spring, Maryland
The location offers a casual atmosphere with efficient service and a clean environment but has some customer service issues. While the food like donuts is appreciated, there are concerns about employee behavior and inconsistent product quality. Parking can be challenging despite being free.