Dunkin' logo

Dunkin'

(4.0)

865 Rockville Pike, Rockville, Maryland

Dunkin' storefront

Summary

The business offers a variety of breakfast items including delicious donuts and coffee, with fast service highlighted by several customers. However, there are issues with order accuracy and customer service consistency. The environment is family-friendly with convenient amenities like free parking and multiple dining options.

Pros

  • quick service
  • delicious donuts
  • variety of breakfast items
  • family-friendly atmosphere
  • convenient location

Cons

  • order accuracy issues
  • inconsistent customer service
  • coffee quality varies

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

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Duck Donuts

4.6

1327 Rockville Pike, Rockville, Maryland

Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.

Dunkin' logo

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4.3

Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland

The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.

Dunkin' logo

Dunkin'

3.6

1800 Rockville Pike, Rockville, Maryland

The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.

Dunkin' logo

Dunkin'

4.2

14801 Southlawn Ln, Rockville, Maryland

This Dunkin' Donuts location is praised for its exceptional service and unique drink dispensing system. Managers like Brenda, Angeles, and Samantha contribute to a positive customer experience. The coffee quality is highlighted as a standout feature, although there are occasional issues with ice coffee consistency. Accessibility features ensure the venue is inclusive, with options for various dining preferences including takeout, delivery, and dine-in.

Dunkin' logo

Dunkin'

3.8

15180 Frederick Rd, Rockville, Maryland

The business has a mixed reputation based on customer feedback, with some praising its offerings and service while others express dissatisfaction with employee behavior and food quality. Highlights include great coffee and dessert options, along with diverse dining options from breakfast to late-night meals. However, concerns about employee professionalism, inconsistent product quality, and inadequate training have been noted.

Dunkin' logo

Dunkin'

4.3

11530 Rockville Pike, Rockville, Maryland

Customers appreciate the fast service and convenient meal deals at this Dunkin location, especially for breakfast options like coffee and sandwiches. However, there are concerns about inconsistent order accuracy and long lines during peak times. The environment is generally clean but lacks in some areas of customer interaction and attentiveness.

Dunkin' logo

Dunkin'

3.7

7739 Tuckerman Ln, Potomac, Maryland

The Dunkin' Donuts location reviewed here has generally friendly staff and efficient service. Customers appreciate the good coffee and fast order fulfillment through mobile pre-orders. However, there are issues with product availability, especially during promotions, leading to dissatisfaction when items run out early or aren't fresh. Customer experiences vary significantly based on interactions with different employees.

Dunkin' logo

Dunkin'

3.9

13810 Connecticut Ave, Aspen Hill, Maryland

Customers appreciate the quality of coffee and desserts but are frequently disappointed with underfilled drinks and inconsistent beverage temperatures. The drive-thru is convenient, yet some patrons find interactions with staff uncomfortable due to a particular supervisor's management style. Additionally, there are concerns about pricing discrepancies and limited milk availability for kids.