Dunkin' logo

Dunkin'

(3.8)

15180 Frederick Rd, Rockville, Maryland

Dunkin' storefront

Summary

The business has a mixed reputation based on customer feedback, with some praising its offerings and service while others express dissatisfaction with employee behavior and food quality. Highlights include great coffee and dessert options, along with diverse dining options from breakfast to late-night meals. However, concerns about employee professionalism, inconsistent product quality, and inadequate training have been noted.

Pros

  • great coffee
  • good desserts
  • diverse menu
  • friendly service
  • clean environment

Cons

  • unprofessional staff
  • inconsistent food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday5AM-9PM

Location

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4.2

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This Dunkin' Donuts location is praised for its exceptional service and unique drink dispensing system. Managers like Brenda, Angeles, and Samantha contribute to a positive customer experience. The coffee quality is highlighted as a standout feature, although there are occasional issues with ice coffee consistency. Accessibility features ensure the venue is inclusive, with options for various dining preferences including takeout, delivery, and dine-in.

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4.0

15235 Siesta Ky Way, Rockville, Maryland

The Dunkin' location receives mixed feedback. Customers appreciate the quality of coffee and donuts, along with clean surroundings and efficient app orders. However, there are complaints about parking scarcity and slow service during busy times. The staff is noted for their friendliness despite operational hiccups.

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Krispy Kreme

4.4

14919 Shady Grove Rd, Rockville, Maryland

Krispy Kreme is praised for its high-quality donuts and a variety of flavors, which are consistently delightful. However, there are recurring complaints about service inefficiencies, lack of product availability, and unprofessional staff behavior. The establishment offers diverse service options including dine-in and takeout, but the customer experience is often marred by delays and poor service.

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4.0

865 Rockville Pike, Rockville, Maryland

The business offers a variety of breakfast items including delicious donuts and coffee, with fast service highlighted by several customers. However, there are issues with order accuracy and customer service consistency. The environment is family-friendly with convenient amenities like free parking and multiple dining options.

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Duck Donuts

4.6

1327 Rockville Pike, Rockville, Maryland

Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.

Dunkin' logo

Dunkin'

4.3

Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland

The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.

Dunkin' logo

Dunkin'

3.6

1800 Rockville Pike, Rockville, Maryland

The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.