Duck Donuts logo

Duck Donuts

(4.6)

1327 Rockville Pike, Rockville, Maryland

Duck Donuts storefront

Summary

Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.

Pros

  • unique and flavorful donuts
  • freshly made products
  • diverse flavor options
  • positive customer experiences

Cons

  • higher price point
  • limited dine-in space

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday6AM-6PM
tuesday6AM-6PM
wednesday6AM-6PM
thursday6AM-6PM
friday6AM-6PM
saturday7AM-7PM
sunday7AM-7PM

Location

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The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.

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Customers appreciate the fast service and convenient meal deals at this Dunkin location, especially for breakfast options like coffee and sandwiches. However, there are concerns about inconsistent order accuracy and long lines during peak times. The environment is generally clean but lacks in some areas of customer interaction and attentiveness.

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4.2

14801 Southlawn Ln, Rockville, Maryland

This Dunkin' Donuts location is praised for its exceptional service and unique drink dispensing system. Managers like Brenda, Angeles, and Samantha contribute to a positive customer experience. The coffee quality is highlighted as a standout feature, although there are occasional issues with ice coffee consistency. Accessibility features ensure the venue is inclusive, with options for various dining preferences including takeout, delivery, and dine-in.

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3.7

7739 Tuckerman Ln, Potomac, Maryland

The Dunkin' Donuts location reviewed here has generally friendly staff and efficient service. Customers appreciate the good coffee and fast order fulfillment through mobile pre-orders. However, there are issues with product availability, especially during promotions, leading to dissatisfaction when items run out early or aren't fresh. Customer experiences vary significantly based on interactions with different employees.

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Dunkin'

4.0

12200 Veirs Mill Rd, Silver Spring, Maryland

The location offers a casual atmosphere with efficient service and a clean environment but has some customer service issues. While the food like donuts is appreciated, there are concerns about employee behavior and inconsistent product quality. Parking can be challenging despite being free.

Dunkin' logo

Dunkin'

3.9

13810 Connecticut Ave, Aspen Hill, Maryland

Customers appreciate the quality of coffee and desserts but are frequently disappointed with underfilled drinks and inconsistent beverage temperatures. The drive-thru is convenient, yet some patrons find interactions with staff uncomfortable due to a particular supervisor's management style. Additionally, there are concerns about pricing discrepancies and limited milk availability for kids.