Dunkin' logo

Dunkin'

(3.7)

7739 Tuckerman Ln, Potomac, Maryland

Dunkin' storefront

Summary

The Dunkin' Donuts location reviewed here has generally friendly staff and efficient service. Customers appreciate the good coffee and fast order fulfillment through mobile pre-orders. However, there are issues with product availability, especially during promotions, leading to dissatisfaction when items run out early or aren't fresh. Customer experiences vary significantly based on interactions with different employees.

Pros

  • Friendly staff
  • Fast service
  • Good coffee
  • Mobile order convenience
  • Casual atmosphere

Cons

  • Product unavailability
  • Occasional unfriendly service
  • Issues with freshness

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday6AM-7PM

Location

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3.6

1800 Rockville Pike, Rockville, Maryland

The reviews for this Dunkin' Donuts location are mixed, with some customers appreciating the quality of their food and the convenience of the location, while others express dissatisfaction with customer service and order issues. Many complaints focus on poor communication and lack of professionalism in handling orders and refunds. Despite these negative experiences, there are positive remarks about the donuts and convenient services offered.

Dunkin' logo

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4.3

11530 Rockville Pike, Rockville, Maryland

Customers appreciate the fast service and convenient meal deals at this Dunkin location, especially for breakfast options like coffee and sandwiches. However, there are concerns about inconsistent order accuracy and long lines during peak times. The environment is generally clean but lacks in some areas of customer interaction and attentiveness.

Duck Donuts logo

Duck Donuts

4.6

1327 Rockville Pike, Rockville, Maryland

Duck Donuts offers exceptional donuts with a variety of unique flavors that stand out from traditional options. Customers appreciate the freshness and quality of each bite, though they note a slightly higher price point compared to mass-produced alternatives. The shop features a limited dine-in space designed primarily for takeout orders.

Dunkin' logo

Dunkin'

4.0

865 Rockville Pike, Rockville, Maryland

The business offers a variety of breakfast items including delicious donuts and coffee, with fast service highlighted by several customers. However, there are issues with order accuracy and customer service consistency. The environment is family-friendly with convenient amenities like free parking and multiple dining options.

Dunkin' logo

Dunkin'

4.3

Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland

The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.

Sprinkles Potomac logo

Sprinkles Potomac

4.0

10148 River Rd, Potomac, Maryland

Sprinkles has seen mixed feedback post-ownership change, with many noting a decline in product quality and customer service. However, some customers still praise the dessert offerings, like pecan pie and ice cream cakes, for their high quality. The staff is noted to be friendly by some reviewers. Changes to the store's environment have been met with mixed reactions, as nostalgia plays a significant role in customer sentiment.

Dunkin' logo

Dunkin'

4.0

12200 Veirs Mill Rd, Silver Spring, Maryland

The location offers a casual atmosphere with efficient service and a clean environment but has some customer service issues. While the food like donuts is appreciated, there are concerns about employee behavior and inconsistent product quality. Parking can be challenging despite being free.

Dunkin' logo

Dunkin'

4.2

14801 Southlawn Ln, Rockville, Maryland

This Dunkin' Donuts location is praised for its exceptional service and unique drink dispensing system. Managers like Brenda, Angeles, and Samantha contribute to a positive customer experience. The coffee quality is highlighted as a standout feature, although there are occasional issues with ice coffee consistency. Accessibility features ensure the venue is inclusive, with options for various dining preferences including takeout, delivery, and dine-in.