Sprinkles Potomac logo

Sprinkles Potomac

(4.0)

10148 River Rd, Potomac, Maryland

Sprinkles Potomac storefront

Summary

Sprinkles has seen mixed feedback post-ownership change, with many noting a decline in product quality and customer service. However, some customers still praise the dessert offerings, like pecan pie and ice cream cakes, for their high quality. The staff is noted to be friendly by some reviewers. Changes to the store's environment have been met with mixed reactions, as nostalgia plays a significant role in customer sentiment.

Pros

  • high-quality desserts
  • friendly staff
  • remodeled store

Cons

  • decline in product quality
  • poor customer service
  • fewer seating options

Features

Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday11AM-9PM
tuesday11AM-9PM
wednesday11AM-9PM
thursday11AM-9PM
friday9AM-10PM
saturday9AM-10PM
sunday9AM-9PM

Location

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