Summary
The reviews indicate dissatisfaction with service at this Dunkin' location, particularly related to drive-thru and in-store experiences. Customers report rude staff, long waits for mobile orders, and prefer other nearby locations due to better service. The environment is noted as family-friendly, offering various dining options including breakfast.
Pros
- family-friendly atmosphere
- variety of seating options
- free parking available
- offers breakfast
- wheelchair accessible
Cons
- rude staff interactions
- long wait times
- priority to drive-thru over in-store customers
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
13874 Georgia Ave, Silver Spring, Maryland
The establishment offers a range of services and features that appeal to various customer needs, including breakfast and lunch options with takeout and dine-in availability. However, there are noted issues with staff communication and order accuracy, leading to customer dissatisfaction in some cases.
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13810 Connecticut Ave, Aspen Hill, Maryland
Customers appreciate the quality of coffee and desserts but are frequently disappointed with underfilled drinks and inconsistent beverage temperatures. The drive-thru is convenient, yet some patrons find interactions with staff uncomfortable due to a particular supervisor's management style. Additionally, there are concerns about pricing discrepancies and limited milk availability for kids.
Dunkin'
13424 New Hampshire Ave, Silver Spring, Maryland
The Dunkin' location garners positive feedback for its friendly staff and efficient service, highlighted by a consistent ability to meet customer preferences such as those for less ice in drinks. However, there are concerns about the freshness of donuts during certain hours and inflexibility regarding drink customization. The store offers a variety of dining options including breakfast, coffee, and takeout, along with amenities like free parking and Wi-Fi.
Dunkin'
15509 New Hampshire Ave, Silver Spring, Maryland
The establishment offers a range of dining options including breakfast and desserts with convenient service methods like curbside pickup, delivery, and drive-through. Reviews highlight inconsistencies in service quality and order accuracy, contributing to mixed customer experiences. The atmosphere is casual and family-friendly, though professionalism among staff varies significantly. Despite some negative aspects such as high prices and parking issues, customers appreciate the coffee and fast service.
Dunkin'
12200 Veirs Mill Rd, Silver Spring, Maryland
The location offers a casual atmosphere with efficient service and a clean environment but has some customer service issues. While the food like donuts is appreciated, there are concerns about employee behavior and inconsistent product quality. Parking can be challenging despite being free.
Dunkin'
Twinbrook Shopping Center, 2006 Veirs Mill Rd, Rockville, Maryland
The establishment offers excellent coffee and fast service, with a clean environment appreciated by many customers. However, recent reviews indicate a decline in service quality and cleanliness, leading to dissatisfaction among patrons. Inconsistent food preparation and customer service issues have also been noted.
Dunkin'
17920 Georgia Ave, Olney, Maryland
The establishment receives high praise for its excellent coffee and fast, friendly service. Customers appreciate the convenience of ordering through an app and value the cleanliness of the environment. While some customers enjoy their regular donut and coffee combinations, others have noted occasional issues with over-milking lattes. The parking situation is generally manageable despite being somewhat limited.
Donut King
3727 University Blvd W, Kensington, Maryland
This neighborhood eatery offers a cozy and friendly dining experience with good portion sizes and tasty breakfast options like omelettes and donuts. While the coffee is decent, it's noted to be pricier than competitors for specialty drinks. The staff varies in friendliness, but many customers appreciate their efficiency. Limited parking can be an issue due to the small strip location.