Dunkin' storefront

Summary

The establishment offers a mixed experience with friendly service and good food but has notable inconsistencies. The drive-thru and front register services often lack attention, leading to customer dissatisfaction. However, the quality of coffee is appreciated, and prices are more affordable compared to other locations.

Pros

  • friendly staff
  • quality coffee
  • affordable menu
  • variety of dining options
  • good for solo diners

Cons

  • inconsistent service
  • neglected front registers
  • burnt food items

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.5

397 College Hwy, Southwick, Massachusetts

The business offers a variety of services including drive-through and dine-in options, with highlights such as great coffee and popular breakfast choices. However, customer service experiences have been notably poor, with multiple reports of rude staff and incorrect orders. Despite amenities like free parking and wheelchair accessibility, the negative interactions overshadow the potential positives.

Mrs. Murphy's Donuts logo

Mrs. Murphy's Donuts

4.8

538 College Hwy, Southwick, Massachusetts

Mrs. Murphy's donuts receive high praise for their quality and variety, with several customers highlighting the exceptional taste and diverse options. The service is generally friendly and accommodating, contributing to a positive experience. However, there are occasional complaints about customer service, particularly regarding closing times. The establishment offers a cozy, small-town atmosphere that many enjoy.

Dunkin' logo

Dunkin'

3.9

20 Southwick Rd, Westfield, Massachusetts

The business provides fast and friendly service with a clean environment, though there are concerns about inconsistent food quality. While the staff is noted for their politeness and helpfulness, some customers have experienced issues with order accuracy and rude behavior from certain employees. The venue offers various dining options including breakfast, lunch, and dinner, along with coffee and vegetarian choices.

Dunkin' logo

Dunkin'

3.0

38 N Westfield St, Feeding Hills, Massachusetts

The Dunkin' location has received mixed feedback from customers. Common complaints include poor customer service, frequent order mistakes, and subpar food quality. However, some positives mentioned are the fast service and cleanliness of the environment. Despite these issues, the business remains a convenient option for many due to its various service options.

Dunkin' logo

Dunkin'

3.4

4 Rainbow Rd, East Granby, Connecticut

Customers at this Dunkin' location express dissatisfaction with slow service and incorrect orders, which seem to be a persistent issue. The drive-thru experience is particularly negative due to long waits and inadequate service capabilities, such as running out of receipt paper or syrup options for coffee. Despite these issues, the establishment offers various amenities including a clean environment, multiple payment options, and family-friendly atmosphere.

Dunkin' logo

Dunkin'

4.1

93 Main St #95, Warwick, New York

Customers have mixed experiences with this Dunkin' location. While some appreciate the fast and friendly service at the drive-thru and casual environment, others are dissatisfied due to incorrect orders and poor customer interactions. The donuts are popular but criticized for messy frosting. Overall, the coffee is highlighted as great, though there are complaints about order mistakes.

Dunkin' logo

Dunkin'

4.2

625 E Main St, Westfield, Massachusetts

The business is praised for its friendly and efficient service, along with a clean environment. Customers appreciate the coffee quality and overall welcoming atmosphere. However, there are concerns about limited parking availability despite some positive mentions of accessibility features. The establishment offers various dining options and amenities that enhance customer experience.

Dunkin' logo

Dunkin'

3.9

144 Mountain Rd, Suffield, Connecticut

The establishment offers a variety of food and beverages with a focus on breakfast items. Reviews highlight issues with service speed and accuracy, cleanliness concerns, and occasional product quality problems. However, the environment is noted for being clean when maintained properly. The business provides several dining options including takeout and dine-in, along with amenities like Wi-Fi and parking.