Summary
The reviews highlight significant issues with service speed and accuracy, alongside complaints about staff attitude and attention to orders. Despite these service challenges, customers appreciate the coffee quality and dessert offerings. The business provides multiple service options and amenities that cater to various dining preferences.
Pros
- Great coffee
- Great desserts
- Multiple service options
- Wheelchair accessible
- Family-friendly
Cons
- Slow service
- Order inaccuracies
- Poor staff attitude
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Country Donuts
3235 Richmond Ave, Staten Island, New York
The establishment is praised for its diverse selection of donuts and clean environment, with customers appreciating the fast service. However, there are complaints about coffee quality and pricing, alongside dissatisfaction with some food items. Despite these issues, the place offers a variety of service options and maintains a welcoming atmosphere.
Country Donuts
4357 Amboy Rd, Staten Island, New York
The business offers high-quality donuts and coffee, with a casual atmosphere that caters well to morning customers seeking breakfast items like bagels and pastries. Reviews highlight friendly service and cleanliness but point out some issues with staff training on menu specifics, resulting in order mix-ups. While parking is convenient at one location, general service inconsistencies were noted. The establishment accepts multiple payment methods and provides both onsite dining and takeout options.
Dunkin'
3845 Richmond Ave, Staten Island, New York
The business offers a range of appealing features with some notable drawbacks. Customers appreciate the quality of baked goods and beverages, along with helpful staff interactions. However, there are complaints about customer service attitudes and limited product availability.
Dunkin'
Pergament Mall, 2795 Richmond Ave, Staten Island, New York
The business has received a mix of positive and negative feedback from customers. While the convenience and accessibility are praised, several reviews highlight issues with service quality, including overcharging, rude staff, order mistakes, and safety concerns during COVID-19. Despite these drawbacks, some aspects like coffee quality are acknowledged positively.
Annadale Bakery
821 Annadale Rd, Staten Island, New York
Annadale Bakery has received mixed feedback from customers regarding their cakes and pastries. While some praised the bakery for its friendly service, beautiful presentation, and delicious desserts like cannoli, others were disappointed with the execution of custom cake orders and certain product quality issues. The bakery offers a cozy atmosphere with in-store pickup, onsite services, takeout, and is wheelchair accessible.
Dunkin'
Riviera Plaza, 3291 Amboy Rd, Staten Island, New York
The establishment is popular for its fast and friendly service, especially noted during drive-through visits. However, there have been issues with order accuracy and service quality on occasion. The coffee quality received mixed feedback, while parking conditions posed concerns due to potholes. Accessibility features are well-implemented, including wheelchair accommodations.
Dunkin'
Staten Island Mall, 2655 Richmond Ave, Staten Island, New York
The reviews present a mixed experience with the business, highlighting both positives and negatives. Customers appreciate the quality of coffee and friendly service but are frustrated by poor customer service, incorrect orders, and slow service times. Several complaints about sour drinks and incorrect order handling suggest inconsistency in execution.
Dunkin'
4000 Hylan Blvd, Staten Island, New York
The business offers quick and friendly service with a casual atmosphere suitable for solo dining and working on laptops. While there are some positive aspects such as the welcoming staff and efficient order processing, customers have noted issues primarily related to food accuracy and quality of coffee. The environment is family-friendly, providing good accessibility features.