Dunkin' logo

Dunkin'

(3.2)

Pergament Mall, 2795 Richmond Ave, Staten Island, New York

Dunkin' storefront

Summary

The business has received a mix of positive and negative feedback from customers. While the convenience and accessibility are praised, several reviews highlight issues with service quality, including overcharging, rude staff, order mistakes, and safety concerns during COVID-19. Despite these drawbacks, some aspects like coffee quality are acknowledged positively.

Pros

  • convenient location
  • wheelchair accessible
  • good for kids
  • casual atmosphere
  • breakfast available

Cons

  • rude staff behavior
  • order mistakes
  • COVID-19 safety issues

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Wheelchair Accessible

Hours

monday5:30AM-7PM
tuesday5:30AM-7PM
wednesday5:30AM-7PM
thursday5:30AM-7PM
friday5:30AM-7PM
saturday5:30AM-7PM
sunday6AM-7PM

Location

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The establishment is praised for its diverse selection of donuts and clean environment, with customers appreciating the fast service. However, there are complaints about coffee quality and pricing, alongside dissatisfaction with some food items. Despite these issues, the place offers a variety of service options and maintains a welcoming atmosphere.

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3.5

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The reviews highlight significant issues with service speed and accuracy, alongside complaints about staff attitude and attention to orders. Despite these service challenges, customers appreciate the coffee quality and dessert offerings. The business provides multiple service options and amenities that cater to various dining preferences.

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4.1

180 West Service Road, Staten Island, New York

The business provides consistently friendly and efficient service with a welcoming atmosphere. The coffee and donuts are popular highlights, though there have been recent concerns about food freshness. Despite the inviting staff and high-quality offerings, some customers find the environment less appealing due to its run-down appearance.

Dunkin' logo

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4.1

Shell Gas Station, 1769 Arthur Kill Rd, Staten Island, New York

The business offers a range of services including dine-in and takeout with positive feedback on coffee quality but has mixed reviews regarding service consistency and staff behavior. Customers have reported issues such as receiving incorrect orders and encountering rude staff members. On the plus side, the establishment is noted for its fast service and clean environment.