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Dunkin'
Staten Island Mall, 2655 Richmond Ave, Staten Island, New York
Summary
The reviews present a mixed experience with the business, highlighting both positives and negatives. Customers appreciate the quality of coffee and friendly service but are frustrated by poor customer service, incorrect orders, and slow service times. Several complaints about sour drinks and incorrect order handling suggest inconsistency in execution.
Pros
- great coffee
- friendly staff
- professional atmosphere
Cons
- incorrect orders
- slow service
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Krispy Kreme
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The Krispy Kreme location in Staten Island has mixed reviews. While some customers praise the quality of donuts and service, others highlight significant issues with service efficiency and donut handling. Frequent complaints include long wait times due to insufficient staffing at the register, poorly handled donuts, and unprofessional employee behavior. Despite these criticisms, a few reviewers had positive experiences noting excellent donuts and friendly service.
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The business has received a mix of positive and negative feedback from customers. While the convenience and accessibility are praised, several reviews highlight issues with service quality, including overcharging, rude staff, order mistakes, and safety concerns during COVID-19. Despite these drawbacks, some aspects like coffee quality are acknowledged positively.
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The business offers a variety of services including dine-in and delivery with great coffee and vegetarian options. Reviews highlight inconsistent service quality and issues with menu availability during specific hours. While some customers appreciate the friendly service and atmosphere, others note slow service and management problems.
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The business offers a range of services including coffee and quick bites with family-friendly atmosphere. Despite these offerings, there are significant issues regarding customer service and restroom policies. Reviews indicate inconsistent staff behavior and problems with order accuracy on some days.
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Country Donuts
3235 Richmond Ave, Staten Island, New York
The establishment is praised for its diverse selection of donuts and clean environment, with customers appreciating the fast service. However, there are complaints about coffee quality and pricing, alongside dissatisfaction with some food items. Despite these issues, the place offers a variety of service options and maintains a welcoming atmosphere.
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Dunkin'
680 Arthur Kill Rd, Staten Island, New York
The reviews highlight significant issues with service speed and accuracy, alongside complaints about staff attitude and attention to orders. Despite these service challenges, customers appreciate the coffee quality and dessert offerings. The business provides multiple service options and amenities that cater to various dining preferences.
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Dunkin'
180 West Service Road, Staten Island, New York
The business provides consistently friendly and efficient service with a welcoming atmosphere. The coffee and donuts are popular highlights, though there have been recent concerns about food freshness. Despite the inviting staff and high-quality offerings, some customers find the environment less appealing due to its run-down appearance.
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1700 Richmond Ave, Staten Island, New York
This review analysis highlights a popular coffee shop known for its excellent coffee and quick service options like drive-through and takeout. The establishment is appreciated for its cleanliness and customer-friendly environment but faces criticism over limited parking availability and high prices. While the breakfast offerings are frequently mentioned as positive, there's room for improvement in beverage quality with some mixed reviews on specific drinks.